Realtime View

[alan24]

I have gone through the elements, I can get the number, but I would like to display the abandoned call rate as a percentage.
Is this possible using a Tag or Variable?

Many thanks
Alan

 

[janni78]

You can only use the predefined values.

"Trying is the first step to failure..." - Homer

 

[alan24]

Thanks for responding Janni, sounds like it cannot be done?

 

[janni78]

There's no Value variable that holds that information.
You could develop that in a webpage that you show in the realtime view, but there's nothing built in.

"Trying is the first step to failure..." - Homer

 

[alan24]

That is out of my league, but thanks for the assistance.