Realtek Audio Issues

[Zipster90]

I'm having quite a bit of a problem with a machine that hasn't had sound for weeks. It all started after a storm, when the original onboard audio and NIC quit working. We replaced the original 945GTP motherboard with a 945GCNL, but sound still refuses to work. The onboard audio on both boards have been Realtek AC'97's.

Whenever I open the Sounds and Audio Devices window, no sound device can be found, but if I open Realtek's Sound Manager and play a sample sound, it works just fine. I've never come across anything this wierd. Has anyone else?

 

[Wishdiak]

Zipster90,

Have you tried visiting the manufacturer's website and downloading the correct drivers for the audio device? The missing entry in Device Manager seems to indicate that a compatible driver is not installed.

Wishdiak
A+, Network+, Security+, MCSE: Security 2003

http://www.wishdiak.com

 

[BadBigBen]

See if the Audio Codec is enabled in the BIOS setting [AUTO or ENABLED]...

then reinstall the audio driver... just to be sure...

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[tlcscousin]

Uninstall the drivers and then look in add remove programs (show updates and look for KB888111 remove it restart the computer and try installing the drivers again. A successful install will show both the realtek high definition icon in the systray and the speaker icon.