I have an 81c w/mermail. hospital. would like to know what types of reports others run and how often. Telecom dept has some untraditional duties which resemble that of a maintenance dept or biomed. If I could become more involved with pbx I may be able to justify letting go of odd duties.
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real world telecom dept
- Thread starter ERR5020
- Start date
ERR5020,
I am not sure I understand your question. Are you looking for what daily routines others do?
My daily routine includes doing a preventative check on our Meridian Mail system, Symposium and M1 each day.
In the M1, I check to make sure all the d-channels are up, stat all the lines in LD 60 and do an LCNT to make sure none of the spans are slipping. Then I go to LD 48 and stat my aml and elan. Then I go to LD 22 and run a history to check and see if there are any errors or any drops that I need to look into.
In Meridian mail, I make sure all the channels are up and then make sure the backup ran the night before. I then change the tape out on Meridian Mail incase my tape drive fails in the middle of a backup I have only lost 1 day worth of data.
In Symposium, I look at the alarms and then check and make sure all the services are up. I then change out the tape in Symposium.
Occasionally, I do checks in Mermail to see who hasn't logged into their mailbox in over 99 days to see if there is any cleanup that needs to be done. I also run reports on CDNs in Symposium to see if there are any CDNs that aren't being utilized from campaigns that have ended. I also stat the cards in the pbx to see if any ports are disabled.
I keep track of all toll-free numbers on a spreadsheet as well as cell phones, pagers, etc along with billing of all the entities as well as looking at new technologies. Our environment is pretty dynamic, changing quite a bit which keeps me busy.
FC
I am not sure I understand your question. Are you looking for what daily routines others do?
My daily routine includes doing a preventative check on our Meridian Mail system, Symposium and M1 each day.
In the M1, I check to make sure all the d-channels are up, stat all the lines in LD 60 and do an LCNT to make sure none of the spans are slipping. Then I go to LD 48 and stat my aml and elan. Then I go to LD 22 and run a history to check and see if there are any errors or any drops that I need to look into.
In Meridian mail, I make sure all the channels are up and then make sure the backup ran the night before. I then change the tape out on Meridian Mail incase my tape drive fails in the middle of a backup I have only lost 1 day worth of data.
In Symposium, I look at the alarms and then check and make sure all the services are up. I then change out the tape in Symposium.
Occasionally, I do checks in Mermail to see who hasn't logged into their mailbox in over 99 days to see if there is any cleanup that needs to be done. I also run reports on CDNs in Symposium to see if there are any CDNs that aren't being utilized from campaigns that have ended. I also stat the cards in the pbx to see if any ports are disabled.
I keep track of all toll-free numbers on a spreadsheet as well as cell phones, pagers, etc along with billing of all the entities as well as looking at new technologies. Our environment is pretty dynamic, changing quite a bit which keeps me busy.
FC
- Thread starter
- #3
Hi there,
We have several monitoring routines.
Daily (done twice a day): We check history file looking for errors and midnight routines, check loops (stat & lcnt), superloops, CPU, CMDU, Elan, AML and MFC (we have E1s mainly).
Every 15 days, the day before the traffic peak, our daily routine is much more complete because we add verifications of Conferences, tones, templates, auditories, TTYs and fiber loops (FNF). Remote access, rectifiers and system monitors are verified.
These reports are consolidated and sent every week with some notes regarding frecuent alarms or events.
The report of the month is related to events, traffic and capacity in every system (Max, Mail, SML, Mlink, ASTs, slots available, stock).
Every six months a capacity projection report is done. it's intended for planning in the long term.
Once a month we operate in batteries for 30 minutes, to check our power backup (we log the discharge curve). One day after we run equalization for one hour.
I hope this helps, and also I accept any suggestions.
We have several monitoring routines.
Daily (done twice a day): We check history file looking for errors and midnight routines, check loops (stat & lcnt), superloops, CPU, CMDU, Elan, AML and MFC (we have E1s mainly).
Every 15 days, the day before the traffic peak, our daily routine is much more complete because we add verifications of Conferences, tones, templates, auditories, TTYs and fiber loops (FNF). Remote access, rectifiers and system monitors are verified.
These reports are consolidated and sent every week with some notes regarding frecuent alarms or events.
The report of the month is related to events, traffic and capacity in every system (Max, Mail, SML, Mlink, ASTs, slots available, stock).
Every six months a capacity projection report is done. it's intended for planning in the long term.
Once a month we operate in batteries for 30 minutes, to check our power backup (we log the discharge curve). One day after we run equalization for one hour.
I hope this helps, and also I accept any suggestions.
shawnbynum
Technical User
What other duties are being handled by the telecom department? Telecommunications is a large area of expertise. It may surprise you what falls under it.
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