Hi, It's a CCM 6 Co-Res server. Customer started allowing supervisors and agents to work from home after getting them setup with VOIP. The Supervisors VPN into their network. We had the CCMA setup for Multicast only which works fine from inside the office. The supervisors were unable to view RTDs from home so last night I turned on Unicast along with Multicast and restarted the service. The supervisors still can't see the RTDs. I'm trying to gain VPN access from the customer so I can troubleshoot myself but I wondered if anyone is doing this with VPN and might know some tricks I need to try.
War Eagle!
Lions Baseball '09!
War Eagle!
Lions Baseball '09!