Real Time Display trouble after SU07

[Jephph]

After applying SU07 and SUS0701 to our 4.5 web client server, several of our workstations can no longer run RTD's. Previously, they worked fine under SU05. When clicking "Launch Display", these workstations go thru the motions of trying to connect but instead get an error stating that there are connection issues or no agents are logged in.
I've deployed the Clientctrls.msi file to all workstations to update the ActiveX controls, but this has not rectified the problem. Same goes for uninstalling/reinstalling SOAP.
Anyone else run into this? Any ideas

 

[mattb025]

Wish I had an answer for you.

Ever since we installed SU07, and SU0701 we have had intermediate problems with the RTD either showing agent status and call status as unknown, or it will not show an agent logged in even though they are.

Strange part is, it is not consistent.