FredWagner
MIS
On a Vista-64 machine (HP pavilion), opening a PDF (any size) results in viewing it for a few seconds, then Reader closing suddenly.
The Problem Resolution only suggests reloading the current version, which doesn't help (been through that loop more than once).
If I download the PDF, then right click on it to Print the file, that does work, as long as I want to print the whole file.
The same version of Acrobat Reader works just fine on our Win7 laptops - the problem only occurs on the Vista-64 machine, under all of our user accounts.
Does anyone have any suggestions ?
Fred Wagner
(retired, but still involved!)
The Problem Resolution only suggests reloading the current version, which doesn't help (been through that loop more than once).
If I download the PDF, then right click on it to Print the file, that does work, as long as I want to print the whole file.
The same version of Acrobat Reader works just fine on our Win7 laptops - the problem only occurs on the Vista-64 machine, under all of our user accounts.
Does anyone have any suggestions ?
Fred Wagner
(retired, but still involved!)