Read port: COM port not assigned...IRQ/Inerrupt prob??

[wwwigz]

Hi, got a freind PC to fix, not that good, 200Mhz, but its OK for surfing the net..if he can get on it!

Tried installing a modem (Atech ATS-256) it installed, but everytime I try to connect (to BT together) i get the error:
Read port: COM port has not been assigned.

I'm not 100% sure what Im doing with interrupts and IRQ's etc....
Would the graphics card (which is on interrupt 11) conflict with the modem (if It is also on iterrupt 11)
I can get into the BIOS & change all that, but am a little lost, would really apreciate some help.
thanks

http://wwwigz

 

[Comtech]

Boot to safe mode.
Remove all com ports, and modems from device mangler.
Restart, go into system BIOS, and disable com 2 (this will make it available for the modem).
Restart, and things should install.

Cheers,
Jim

http://members.cnx.net/reboot/

 

[wwwigz]

Thanks jim,

I have taken out all the COM ports & modems, rebooted to BIOS and disabled the COM2 (Serial 2?) port.
When it reboots, only 1 COM port (COM1) is present.
The modem drivers install & load correctly, but when I try to connect to the ISP, the dialer loads, and when I press connect, checking connections settings>OK>attempting connection - then it just goes back to the dialer.

I have managed to run a check on the modem, and it seems to pick up and hang up alright, and the line to the phone is fine.

any Ideas?

 

[Comtech]

Are you using AOL, or some other proprietary dialler, or just Windows Dial-up-networking?
If it's not DUN, then call support at your ISP, as it's something with their software, as you have the modem installed correctly.

Cheers,
Jim

http://members.cnx.net/reboot/

 

[pansophic]

Is the modem still on IRQ 11 along with your video card? If so, change the modem to IRQ 3 (the IRQ that you free'd by disabling COM2). Reboot and try again.


pansophic

 

[wwwigz]

Jim:
Using the BT Together Dialer...phoned BT earlier, and they reccomended that I reinstll the dialer - they gave me a number & password to download the dailer, and it worked - so the modem works fine.
I have reinstalled the dialer, but the same thing keeps happening - when I click to dial, it starts to, then when it attempts connecting, it jumps back to the dialer screen.

panspohic:
i assume you mean change the IRQ in BIOS?
The BIOS on the PC im using is one im not used to, a graphic interface. It has the IRQ's listed 1-15 and then the option to change them from PCI to ISA
The graphics card is on the large slot...ISA if I remember?
And the modem is on a PCI (the smaller one)
There is also an otpion in the BIOS to assign an IRQ to PCI VGA card, which I have set to NO
We also have Slot priorities, DMA Channels & IRQ#

..helppp?

 

[Comtech]

Why don't you uninstall the BT dialler, and just use Windows DUN? It's easier, and more stable, and is probably where the conflicts lie.

Cheers,
Jim

http://members.cnx.net/reboot/

 

[wwwigz]

you know what Jim?
I have....but something is still a little suss.
I got the BT CD off my mate, removed then reinstalled the dialer....the thing is, there is no .exe to dail with, so - using DUN direct it seems to have worked.
My mate got his PC back last night, he says its connects, but IE wont connect.
so I still need to sort it out, and will...just one more thing:
Do you know of any good all round dail-up connex tweaing/optimising software that actually works?
I've tried a few, but none seem to work properly.

Wigz