read messge took nearly 24 hours?

[chipperjonesrules]

user was having problems sending email to a certain domain, so I had them send email with Receive and Read receipts to someone at that domain.

it appears the person at the other company replied to the email monday at 1:30 pm, but we didnt receive the receipt until 11:30 am tuesday morning.

so I look at the header of the email that we finally received, but I am having trouble wrapping my head around the times on this header.

I thought you were supposed to read these from the bottom up, but the bottom time is 15:35 UTC on the 29th, then goes to 13:55 on the 28th, to 14:01 on the 29th, then 11:35 on the 29th (when we received it).

how can I decipher this? just trying to verify if the issue was on our end on theirs (I really hope theirs)



here is the header:

Microsoft Mail Internet Headers Version 2.0

Received: from othercompany.com ([xxx.xx.xx.xx]) by Mycompaniesemailserver with Microsoft SMTPSVC(6.0.3790.1830);

Wed, 29 Jul 2009 11:35:49 -0400

Received: from int-smtp-1 by smtp.othercompany.com - Websense Email Security (6.1.1); Tue

, 28 Jul 2009 14:00:56 -0400

MIME-Version: 1.0

Content-Type: multipart/report;

report-type=disposition-notification;

boundary="----_=_NextPart_001_01CA0FAC.A1EB9FA6"

Subject: Read: Test

Date: Tue, 28 Jul 2009 13:55:45 -0400

Message-ID: <24001C46AA9D6E4397FF16F8204A5AE80434B115@ex01.cor p.othercompany.org>

From: "joe cool" <personatothercompany.com>

To: "Mycompany, myuser" <myuser@mycompany.com>

X-WatchGuard-IPS: message checked

X-WatchGuard-AntiVirus: part scanned. clean action=allow

Return-Path: personatothercompany.com

X-OriginalArrivalTime: 29 Jul 2009 15:35:49.0390 (UTC) FILETIME=[3FA1FAE0:01CA1062]



------_=_NextPart_001_01CA0FAC.A1EB9FA6

Content-Type: text/plain;

charset="iso-8859-1"

Content-Transfer-Encoding: quoted-printable

X-WatchGuard-AntiVirus: part scanned. clean action=allow



------_=_NextPart_001_01CA0FAC.A1EB9FA6

Content-Type: message/disposition-notification

Content-Transfer-Encoding: 7bit

X-WatchGuard-AntiVirus: part scanned. clean action=allow





------_=_NextPart_001_01CA0FAC.A1EB9FA6--

ing to make heads or tails of the headers, can

 

[strongm]

Received: from othercompany.com ([xxx.xx.xx.xx]) by Mycompaniesemailserver with Microsoft SMTPSVC(6.0.3790.1830); Wed, 29 Jul 2009 11:35:49 -0400
Received: from int-smtp-1 by smtp.othercompany.com - Websense Email Security (6.1.1); Tue, 28 Jul 2009 14:00:56 -0400

These are the only two that are relevant. And they indicate that the message was stuck in smtp.othercompany.com for about 21.5 hours.

Given that smtp.othercompany.com appears to be othercompany's email security server I'd suggest that the message got blocked by a policy and probably required manual releasing

 

[chipperjonesrules]

bless you my friend

I have been trying to say it could be on the other companies end, just wanted some confirmation.