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Reactivate Auto Menu Level Micros 3700

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cobbler9

Technical User
Nov 22, 2013
21
US
We built a "pizza builder" touchscreen that uses various combinations of macros and main/sub level changes to accomodate different sizes of pizza and associated toppings and no/sub/lite (no charge) modifiers. Everything works great but I cannot figure out a way to reset the active Main and Sub level back to what they were before the pizza was rung in, without service totalling the check.

We have lunch and dinner items which have availability controlled by whether main level 1 (lunch) or main level 2 (dinner) is active.

So, for example:
-- At Dinner we are on main 2, sub 1 as set by an auto menu level
-- An employee rings in a medium pizza which sets the sub level 2 for medium sizing
-- The employee then modifies the pizza with light sauce which sets main level 10 for LITE condiment prefixing.
-- Pressing the "Exit" button runs a macro that selects Main 1, Sub 1 and returns to the main food screen.
-- Unfortunately now only lunch items are available. If I change the exit button to set Main 2, Sub 1 then we have the opposite problem at lunch, when after exiting the pizza screen, only dinner items would be available.

Is there a way to have the system recheck what auto menu level should be in effect and use that configuration when the exit button is pressed? Possibly with a SIM? Other ideas? We would really like to avoid having two exit buttons or a Main level NLU pop up that the server would then have to select lunch or dinner to return to the main food screen.

Thank you.
 
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