Jul 24, 2007 #1 Blakeney MIS Dec 14, 2006 5 GB I want to assign DN 100 to a new ACD queue. When I do a DNB for DN 100 it tells me this in use by DN 100 Type ATT - and lists 4 TN's type 2250 Is there a way I can delete/change the ATT so as I can reuse DN 100 If possible I'd prefer not to out the 2250 TN's
I want to assign DN 100 to a new ACD queue. When I do a DNB for DN 100 it tells me this in use by DN 100 Type ATT - and lists 4 TN's type 2250 Is there a way I can delete/change the ATT so as I can reuse DN 100 If possible I'd prefer not to out the 2250 TN's
Jul 24, 2007 1 #2 3tdp33ler Technical User Nov 17, 2005 164 RU Change ATDN in LD15 ATT to any unused DN. Then use 100 as you like. Upvote 0 Downvote
Jul 24, 2007 #3 acewarlock Technical User Sep 16, 2002 9,370 US Is there a special reason you need to use 100? Upvote 0 Downvote