Re-acquire an agent

[vtechv]

I built an agent incorrectly and took it out to rebuild. Before taking it out I issued the following command in LD 48:

dacr agt l s c u

Now that I've rebuilt the agent correctly I can't recall how to re-acquire the agent. It stats enabled an logged in and the port is enabled in CallPilot maintenance. I ran into this about two years ago and eventually found what I was looking for but I am not feeling as patient this time. Thanks in advance,

V

 

[yyrkroon]

with CP, the only way to acquire anything is to reboot the CP.

 

[Trevatwork]

If you have contact center manager you can aquire from there as well, under config>phone sets and voice ports



Trevor