RDT issue and Save As window in Outlook

[jeffpoulsen]

I have a strange issue affecting a remote desktop connection. One of the office users connects to the office XP Pro computer through Remote Desktop from a remote machine running XP Home. The connection works well but there is one unique problem. When he opens Outlook there is a “Save As” window that appears wanting to save the highlighted email. But when this window is closed it re appears. This makes it impossible to use Outlook. However and here’s the strange part, he or I can connect from other computers running both XP Pro and Home without the issue. I have mirrored the RDT options and also tried several different changes to them as well. Nothing works. I’m stumped. Can anyone give me an idea of where to start to repair this problem? Thanks,

 

[jeffpoulsen]

Problem Solved,

It is a new system and had only been used for a couple of days. The issue turned out to be a simple one. The keyboard was the cause of the problem. Changing it fixed the problem. This issue didn't show in any other applications local or remote. Should have thought of that earlier and saved a lot of time. Hope this helps somebody.

 

[linney]

Thank you for your feedback.