mikescience
Vendor
Does anyone know the rules the BCM uses to generate Real-time numbers? CDR/SMDR numbers?
things like:
-does an outgoing call go toward the stats if on "make busy", or "logged out"?
-how do imcoming calls get counted.
Is there any rule listing anywhere?
thanks, Mike
things like:
-does an outgoing call go toward the stats if on "make busy", or "logged out"?
-how do imcoming calls get counted.
Is there any rule listing anywhere?
thanks, Mike