Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Westi on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

RCC - BCM 50 --> IVU FIND a problem with the 'sqloledb' provider

Status
Not open for further replies.

carota

Technical User
Jan 2, 2009
12
CA
Hello:

I'm installing a RCC in a Windows 2003 Server SP2, for a BCM50.
I had a lot of problems with the installation,I had to uninstall all the frameworks and install in the server a special framework 2.0 recommended by Nortel. After the installation, IVU found a problem when finish of testing the "Report Service".
It said:

Checking ....Verifying Report Service .... Report Server OK...
And had appeared a msg with:

SERIOUS ERROR: Error encountered: Details: the 'sqloledb' provider is not registered on the local machine

I was looking for information and found nothing to guide me specifically. The problem may come by the framework, some version of MDAC or something.

The MDAC version is 2.8.

I can see in the RCC all the information of REAL TIME, i can connect to the BCM, etc.. but i can't see any historical report.. The system give me the next error:

Server Error in '/rccx' Application.
--------------------------------------------------------------------------------

Provider cannot be found. It may not be properly installed.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Runtime.InteropServices.COMException: Provider cannot be found. It may not be properly installed.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[COMException (0x800a0e7a): Provider cannot be found. It may not be properly installed.]
CCRcore.ReportsClass.PrepareWebReport_AgentActivityByAgent(String& sFromDate, String& sToDate, String& sAgents, String& dbTableName, Int32& LanguageId, String& UserName, String& SessionID) +0
_Default.CreateReport(Int32 ReportType) +6161
_Default.Page_Load(Object sender, EventArgs e) +195
System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +15
System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +34
System.Web.UI.Control.OnLoad(EventArgs e) +99
System.Web.UI.Control.LoadRecursive() +47
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1061
--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:2.0.50727.42; ASP.NET Version:2.0.50727.42

Thanks for some idea.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top