Hi All
I have a strange problem with my call logging. When you dial the remote-access number the output from the Avaya only shows the number dialled outward. Incoming calls are not logged at all. All the rest of my switch is logged incoming and outgoing with no problems. I know that RAS is a security issue but these guys know that and want it.
i have attached my Sys CDR settings. PS I use a data module for CDR.
Thanks for any advice
CDR SYSTEM PARAMETERS
Node Number (Local PBX ID): CDR Date Format: day/month
Primary Output Format: customized Primary Output Endpoint: 20630
Secondary Output Format:
Use ISDN Layouts? n
Use Enhanced Formats? n Condition Code 'T' For Redirected Calls? n
Modified Circuit ID Display? n Remove # From Called Number? n
Record Outgoing Calls Only? n Intra-switch CDR? n
Suppress CDR for Ineffective Call Attempts? y Outg Trk Call Splitting? y
Disconnect Information in Place of FRL? n Outg Attd Call Record? y
Interworking Feat-flag? n
Force Entry of Acct Code for Calls Marked on Toll Analysis Form? n
Calls to Hunt Group - Record: member-ext
Record Called Vector Directory Number Instead of Group or Member? n
Record Called Agent Login ID Instead of Group or Member? n
Inc Trk Call Splitting? n
Record Non-Call-Assoc TSC? n Call Record Handling Option: warning
Record Call-Assoc TSC? n Digits to Record for Outgoing Calls: dialed
Privacy - Digits to Hide: 0 CDR Account Code Length: 15
CDR SYSTEM PARAMETERS
Data Item - Length Data Item - Length Data Item - Length
1: date - 6 17: dialed-num - 23 33: auth-code - 13
2: space - 1 18: space - 1 34: return - 1
3: time - 4 19: in-trk-code - 4 35: line-feed - 1
4: space - 1 20: space - 1 36: -
5: sec-dur - 5 21: in-crt-id - 3 37: -
6: space - 1 22: space - 1 38: -
7: cond-code - 1 23: calling-num - 15 39: -
8: space - 1 24: space - 1 40: -
9: attd-console - 2 25: vdn - 5 41: -
10: space - 1 26: space - 1 42: -
11: code-used - 4 27: bcc - 1 43: -
12: space - 1 28: space - 1 44: -
13: out-crt-id - 3 29: ppm - 5 45: -
14: space - 1 30: space - 1 46: -
15: code-dial - 4 31: acct-code - 15 47: -
16: space - 1 32: space - 1 48: -
Record length = 131
I have a strange problem with my call logging. When you dial the remote-access number the output from the Avaya only shows the number dialled outward. Incoming calls are not logged at all. All the rest of my switch is logged incoming and outgoing with no problems. I know that RAS is a security issue but these guys know that and want it.
i have attached my Sys CDR settings. PS I use a data module for CDR.
Thanks for any advice
CDR SYSTEM PARAMETERS
Node Number (Local PBX ID): CDR Date Format: day/month
Primary Output Format: customized Primary Output Endpoint: 20630
Secondary Output Format:
Use ISDN Layouts? n
Use Enhanced Formats? n Condition Code 'T' For Redirected Calls? n
Modified Circuit ID Display? n Remove # From Called Number? n
Record Outgoing Calls Only? n Intra-switch CDR? n
Suppress CDR for Ineffective Call Attempts? y Outg Trk Call Splitting? y
Disconnect Information in Place of FRL? n Outg Attd Call Record? y
Interworking Feat-flag? n
Force Entry of Acct Code for Calls Marked on Toll Analysis Form? n
Calls to Hunt Group - Record: member-ext
Record Called Vector Directory Number Instead of Group or Member? n
Record Called Agent Login ID Instead of Group or Member? n
Inc Trk Call Splitting? n
Record Non-Call-Assoc TSC? n Call Record Handling Option: warning
Record Call-Assoc TSC? n Digits to Record for Outgoing Calls: dialed
Privacy - Digits to Hide: 0 CDR Account Code Length: 15
CDR SYSTEM PARAMETERS
Data Item - Length Data Item - Length Data Item - Length
1: date - 6 17: dialed-num - 23 33: auth-code - 13
2: space - 1 18: space - 1 34: return - 1
3: time - 4 19: in-trk-code - 4 35: line-feed - 1
4: space - 1 20: space - 1 36: -
5: sec-dur - 5 21: in-crt-id - 3 37: -
6: space - 1 22: space - 1 38: -
7: cond-code - 1 23: calling-num - 15 39: -
8: space - 1 24: space - 1 40: -
9: attd-console - 2 25: vdn - 5 41: -
10: space - 1 26: space - 1 42: -
11: code-used - 4 27: bcc - 1 43: -
12: space - 1 28: space - 1 44: -
13: out-crt-id - 3 29: ppm - 5 45: -
14: space - 1 30: space - 1 46: -
15: code-dial - 4 31: acct-code - 15 47: -
16: space - 1 32: space - 1 48: -
Record length = 131