Hello,
We have email coming in from our email server at Rackspace as well as Verizon and both are intermittent. Sometimes we get emails from one or the other, but more often than not we don't get anything. Can't send or receive, although a message comes through here or there. I tried sending emails from my gmail account, hotmail account and rackspace account and verizon doesn't get them. I also tried sending to my gmail account and I am not getting those either.
I don't know who to call, because it doesn't seem like a Verizon or Rackspace mail issue. I'm not an IT person (I know I shouldn't be on this forum - sorry!) so I am at a loss.
Would you guys recommend I call Verizon, Rackspace, or someone else? Has anyone had this issue before?
We have email coming in from our email server at Rackspace as well as Verizon and both are intermittent. Sometimes we get emails from one or the other, but more often than not we don't get anything. Can't send or receive, although a message comes through here or there. I tried sending emails from my gmail account, hotmail account and rackspace account and verizon doesn't get them. I also tried sending to my gmail account and I am not getting those either.
I don't know who to call, because it doesn't seem like a Verizon or Rackspace mail issue. I'm not an IT person (I know I shouldn't be on this forum - sorry!) so I am at a loss.
Would you guys recommend I call Verizon, Rackspace, or someone else? Has anyone had this issue before?