Hi,
We have a few Radiant 1560 terminals that we bought brand new MSRs for, and they are not reading the card. I try to read it from Control Panel > P15xx Hardware Settings > OPOS > MSR and select the RSMsr controller. When I swipe a credit card in the MSR the NCR LED in the front blink red but it does not put any reading in the box. It does not give any kind of error message either. I put a known good MSR from a working unit on the machine and that MSR will work, so I know it's not the terminal itself, in a hardware sense. I downloaded the latest versions of drivers but same error. If anybody has any ideas on what's going on I would greatly appreciate it!
Thanks
We have a few Radiant 1560 terminals that we bought brand new MSRs for, and they are not reading the card. I try to read it from Control Panel > P15xx Hardware Settings > OPOS > MSR and select the RSMsr controller. When I swipe a credit card in the MSR the NCR LED in the front blink red but it does not put any reading in the box. It does not give any kind of error message either. I put a known good MSR from a working unit on the machine and that MSR will work, so I know it's not the terminal itself, in a hardware sense. I downloaded the latest versions of drivers but same error. If anybody has any ideas on what's going on I would greatly appreciate it!
Thanks