Radiant 1520 question touch screen question

[alohaakamai3]

This is kind of weird.. I have a Radiant terminal where cursor follows your finger in Aloha or Windows, but you cannot actually select anything.

For example, if I the terminal is sitting there with a floating logo, and I tap the screen, the X cursor from Aloha will move to location I just touched, but the floating logo will not go away.

Has anyone else ever seen this? Is this fixable without replacing hardware?

Thanks!

 

[alohaakamai3]

Swapping a 1510 hard drive ( turns out it's not a 1520 after all) from a working 1510 at the same location yielded identical results, so it looks like it's not a software problem like I hoped. Looks like it's hardware related.

This parts even stranger. Sometimes I get a keyboard error, sometimes I don't... seemingly independent of whether or not one is hooked up.

Trying several keyboards to rule out that as problem, I can navigate around the operating system using the arrow keys, but I can't use the ENTER to open any applications. It's like it won't "take data" when it comes to entering info via enter key or touch (but it sorta takes touch cuz the cursor moves around). Bizzare.

 

[coorsman]

The 1510's touch is USB - and if you are using a USB keyboard I would try uninstalling the USB drivers then - reboot, they should re-install. You might need a ps2 keyboard if they don't reload.

 

[alohahello]

your touch is most likely bad on that particular screen. You can also try reloading the p15xx drivers but that prolly wont help if the actually touch is bad. I never heard of uninstalling the usb drivers for a keyboard to fix the touch lol.

 

[coorsman]

The touch on the 1510 is usb and the keyboard was prob a usb keyboard, I've had usb drivers lock up - changing usb ports or sometime uninstalling drivers can repair flakey ports. In the event the USB drivers don't reload you will need a ps2 keyboard to reload them b/c the usb ports won't work neither will a USB keyboard.

 

[alohahello]

i have never seen a usb keyboard make the touch stop working. I understand the touch is usb, but those drivers come from the p15xx package

 

[coorsman]

What puzzled me was the comment " It's like it won't "take data" when it comes to entering info via enter key or touch" hummm if the keyboard and touch are usb then maybe the usb ports are screwd up.

 

[alohahello]

you ever try using a usb mouse to see how it responds. might be the ports going after all.

 

[IberRoot]

Sounds like a touch screen driver api problem which could be caused by another usb device or installed usb driver. The 1510 XPe ghost image is 400MB, might be quicker to ghost from another terminal to get a tested and working image but you will need to run fbreseal.exe on source machine before capturing the image as XPe is locked to the terminal it is installed on. Also Radiant terminals are victim to the bad cap problem that affected Dell and many other OEM hardware manufacturers, this can also produce API problems, more info here:

http://www.ttiinc.com/object/ME_Zogbi_20050919.html.

Easy to check though, open the machine a look for swollen caps.

Good luck.