KurpeusLondon
Technical User
Hi guys,
I've have an error with a RAD port (4117) returning "error". The system is running MCD 4.1 on 3300 CX II platform.
Locate feature Extension 4117
VM Port : 712
Circuit Location : 1 4 27 3 1
Extension : 4117
Active Features :
State 1 4 27 3 1
Location | Device | State | Owner | ID |Status
----------------------------------------------------------------------------
1 4 27 3 1| Superset 4150 | Out of Service | | |
----------------------------------------------------------------------------
A bit of history: that port was working as Voicemail port until I changed it to RAD. I changed the CoS to RAD ports. I believe it had work for few min (I was testing it by directly dialling the RAD port)
I tried reverting changes back to voicemail port. Not working. I've restarted the voicemail facility (iPVM_Stop/Start) but no joy.
I read somewhere it's best practise to put RAD ports to RAD hunt-groups even if single group member, any thought about that ?
Thanks,
I've have an error with a RAD port (4117) returning "error". The system is running MCD 4.1 on 3300 CX II platform.
Locate feature Extension 4117
VM Port : 712
Circuit Location : 1 4 27 3 1
Extension : 4117
Active Features :
State 1 4 27 3 1
Location | Device | State | Owner | ID |Status
----------------------------------------------------------------------------
1 4 27 3 1| Superset 4150 | Out of Service | | |
----------------------------------------------------------------------------
A bit of history: that port was working as Voicemail port until I changed it to RAD. I changed the CoS to RAD ports. I believe it had work for few min (I was testing it by directly dialling the RAD port)
I tried reverting changes back to voicemail port. Not working. I've restarted the voicemail facility (iPVM_Stop/Start) but no joy.
I read somewhere it's best practise to put RAD ports to RAD hunt-groups even if single group member, any thought about that ?
Thanks,