I have two customer with PACS R7 that have had the handset functionality disabled on the 509 CU, various extensions. I've tried different phones on the Control Unit jacks directly and the problem persists. The speakerphone works, but no combination of handsets, cords or wiring makes a difference; problem is in the processor. Has anyone had similar experience? Seems only solution is to replace CU.
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R7 Handsets
- Thread starter phonemom
- Start date
TouchToneTommy
Vendor
The same pair that delivers the audio to the speakerphone delivers it to the handsets - check the hookswitchs, the EuroII's are known to have problems. Lift the handset, then grap the hangup button and pull up.
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