R3 Proc & VM Card 3

[messagelink]

Can I insert a VM PC card direct into a ACS Partner (R3.0) Processor module and support VM?

If so what size cards will fit 2x4, 2x10 etc. Any specific card or version number?

Also, how about a Remote Access PC card?

Thanks!

 

[exsmogger]

Any of the voicemail cards should work with the ACS R3. Does the label say large or small on it? The remote access card gives you remote programming capability if you have the software, and ability to backup and restore programming.

Brian Cox

http://www.jandjcommunications.com

 

[messagelink]

Thanks.

Is it correct that only the ACS line and not the earlier line have the PC Card slots in them to allow RA and VM?

 

[exsmogger]

Correct. Partner Plus or Partner II did not have PC card slots. You have to use VS Mails or Partner Mails with them.

Brian Cox

http://www.jandjcommunications.com

 

[messagelink]

Can I use the AA along with direct dial extentions? For example if AA answers can it be programmed to allow the caller to either enter a direct dial number 1 thru 9 or an ext. number? For example "if you know your parties ext. enter it now or for billing press 1, shipping press 2".

Now the big question is can this be come on the small PC Card based VM or can this only be done on Partner Mail or VS? I know the PC Card VM's are limited.

 

[TouchToneTommy]

http://home.comcast.net/~john.shelton1/Partner/Overview_Partner_Rel2.pdf

Here you will find a wealth of information on the Partner Basics.

ALL Partner voice mails, from Partner Mail, Partner Mail VS, Partner Messaging, and Partner Voice Messaging, include Auto Attendant with Selector Codes and Direct Extension Dial.

You obviously can't have "if you know your parties ext. enter it now or for billing press 1, shipping press 2" if your extensions are in the 10's and 20's. If I dial ANY extension from 10 through 19, I'm going straight to billing!! So, start at 9 and work backwards for the single digit stuff.

 

[efax03]

Thanks. I thought that might happed but I was not sure if I could assign exts. starting with a nine. I thought I was forced to use ext numbers starting with 10 on.

 

[TouchToneTommy]

That's what I just said. Your extensions are 10's, 20's, etc., whatever your hardware gives you. Your Selector Codes cannot conflict with them.

So if your hardware gives you Ext. 10 through 25 (an ACS with a 308 expansion), selector codes can start at 3 and go up. Next year, when you expand and add another 308, and now you have extensions up to 33, you have to go and change your auto attendant, and confuse your regular callers who press 3 for a specific function. If you had used 9 and 8 and 7, etc., those won't change for a long time.

 

[efax03]

Thanks. I don't believe that Partner provides "Company Directory" or does it?

 

[1043]

A directory feature is built in to the Partner Messaging R7 also I have built my own directory using one of the 99 submenues in the Partner Messaging R1 and R6.

 

[efax03]

I will have to try that that is a good idea. I assume that you had to manually record the menu.

Is it true that the small PC Card based VM has limited features such as submenues?

 

[1043]

R1 and R6 You will have to create the menu ...selector codes,greeting,direction on how to transfer to users and also back to main menu if needed or to repeat directory.

PC Large and Small are limited to 1 Auto Attendant message and mailboxes. You can use a mailbox for a directory or company information but it is alot harder for the caller to transfer around the system.

 

[efax03]

Well considering how LARGE the old style VM "BOX" was with the older Partner system they have come a LONG way with the PC card.

I mean here we now have VM with NO hard drive. In the future I am sure they will be able to advance it even futher with a PC Card that has more ports, mailboxes and expanded features.

Considering the Partner history I hope we cna expect this soon. Anyone know if they have any new VM product on the drawing board?

 

[Dexman]

At this stage of the game, I would be surprised if Avaya released any new voicemail products, or, for that matter, made any large changes to the Partner ACS system.

As was the case with the Merlin Magix, Avaya will eventually end production of the Partner ACS.

I've already seen a post suggesting that the Avaya One-X Quick Edition may be the successor to the Partner ACS.

 

[efax03]

Really, do you have a link to this new product "One-X"? Has it been released already.

Kinda of an odd name. Partner sounded like a friend you know this is my "Partner", Merlin sounded friendly like Merlin the Magician. Even the old Dimension PBX was cool sounding and looked high tech for it's time.

One-X sounds a little cold. I guess marketing must have said it was a good name.

Any thoughts on this matter?

 

[Dexman]

I found 1 company who has the system listed on their website:

http://www.carrollcommunications.com/avaya-one-x.html

I googled One-X and found several references on Avaya's website.

http://www.avaya.com/gcm/master-usa...cts/iptelephony/qa14/one-x_quick_edition2.htm

http://www.avaya.com/gcm/master-usa/en-us/pillars/iptelephony/index.htm&cid=AVHIPT

The original post that brought up the possibility that the One-X would replace the Partner was over on the Sundance boards.

 

[1043]

The ONE-X is in release 1.0.0.0. We just got one in a couple weeks past and was able to install it with little documentation. (designed to eliminate the PBX installer) Basically it works with a POE switch to set up point to point connections between the IP phones. Has a limit of 20 phones all IP and a gateway to convert 4 analog dial tones to the switch. (I forget the max amount of analog lines it can handle. Voice mail is limited, call routing is limited,you need CPU skill to program. Just like programming a router.

 

[Dexman]

So the One-X cannot handle the same number of extensions as the Partner ACS can.

Ballpark figure, what do the phones and One-X router cost? Is it similar to Partner hardware?

 

[1043]

Similar to IP Office. Infact it the same phone with differen firmware. IP 4621

 

[efax03]

Avaya one-X™ Quick Edition delivers intelligent communications to very small businesses and small branches of enterprises. SIP-based peer-to-peer technology means set up and installation is dramatically simplified.

With Quick Edition, you simply plug ready-to-use IP telephones into your local area network (LAN) and in a few simple steps the system is ready. Quick Edition is so simple to set up, configure and use, most users can install and administer the system themselves. In minutes, users have access to voicemail, conferencing, auto attendant and more.

Because Quick Edition does not need a server, small businesses and branch offices can now get the communications capabilities they need without having to invest in costly centralized hardware.