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R12 SP1 very slow performance on virtual servers

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ABOzIT

IS-IT--Management
May 1, 2003
226
JP
This is driving me mad.....

Using BrightStor R12 SP1 and getting throughput backing up VMware virtual servers of about 4 Mb/minute. I'm not using the VMware agent I'm backing up the VM's as if they were physical. So we have the Windows agent and Domino agent running on the VM's. The Domino agent is getting terrible throughput and getting "E8602 Failed to read from database. (DBNAME=Database Name, EC=Unable to get message string for code '69'.)".

Searching the CA KB has failed to turn up anything useful and to be honest I have had terrible support for the money I pay for Enterprise Support.

Anyone got any ideas on this one as I'm close to ditching this software after 3 years of having to baby sit my backups!

Thanks!
 
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