R11.1 SP1 app server OPUS 1

[teletechman]

I am having and issue with a new install that has all the recordings being saved as an Opus format as apposed to a wav file. Has anyone seen this and can it be changed in the App server or client?
Mike

 

[budbyrd]

I feel your pain. I just finished an install with R11.1 app server. Did all the recordings through the client app on site. When I tried doing it though a module remotely it would change the file name to file.opus.wav. Some of them it changed to file.opus.opus. It doesn't seem consistent. I wish I had a good answer. Most of them I could go in and select the new weird file name and get it to work. Hopefully it will be fixed in R11.1.2

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[teletechman]

Found that was a known bug for the greeting recordings. I was having issues with the messages being left in a MB for a program call Datel. Seems Avaya has a bug patch for your issue and they also have a ini file change for mine.
IPOLNX 11.1.0.1.0 build 95
Problem Clarification
Customer cannot play recordings after copying them out of the VMPro Accounts folder
Cause
.opus files are hashed (encrypted) by default now
Solution
Edit vmpro_settings.ini using CLI as root to change recordings to WAV format (insecure).
# nano /etc/vmpro_settings.ini
Change to (default is Y): UseOpusForRecordings=N
Save file (CTRL + X, Y, ENTER), then restart voicemail pro services
# service vmrpo restart

Mike