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R11.1 FP3 and Call assistant Automatic Update

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IamaSherpa

Instructor
Dec 24, 2015
502
IT
On R11.1 FP3 at every user access to the one-x portal the system aks automatically to upgrade the Call Assistant from the existing 11.1.3.0.0 build 21 to the 11.1.3.0.0 build 26, the download starts but nothing happens, this is very annoying 'cause the update request continue to pop-up at every access, has anyone seen that ?
The one-x portal rpm file present in the build is already build 26.
 
Hi TamaSherpa,
Did you ever get this resolved?
We had to do an upgrade for a customer & now experiencing the same issue.
They however can do the download, everything works fine after it's done, but when logout/close, still get the popup whenever logging back in.
Some users don't have Administering rights though & can't do anything with the popup.
Seems even Avaya doesn't even have a build 26 to download.
An update would be greatly appreciated.
Thanks
 
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