Hello all,
We had someone reach out to us that used to have an internal SMTP Server and now use an External Provider so of course Voicemail to email stopped working.
I went out there to try and help them out however nothing would work.
First thing, it appears on R5.0, the SMTP settings are not avail in VM Pro, only IPO Manager and only as an IP Address.
I tested both the account the requires authentication as well as there open SMTP settings and neither would work.
Are there SMTP Logs somewhere on R5.0?
Everything works fine on our Lab R11 system with their credentials.
Thank you.
ACSS
We had someone reach out to us that used to have an internal SMTP Server and now use an External Provider so of course Voicemail to email stopped working.
I went out there to try and help them out however nothing would work.
First thing, it appears on R5.0, the SMTP settings are not avail in VM Pro, only IPO Manager and only as an IP Address.
I tested both the account the requires authentication as well as there open SMTP settings and neither would work.
Are there SMTP Logs somewhere on R5.0?
Everything works fine on our Lab R11 system with their credentials.
Thank you.
ACSS