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"We are unable to complete your call at this time. Hello, welcome to Partner Voice Messaging&qu

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jokermia

jokermia

IS-IT--Management
Mar 4, 2004
306
US
Customer has an ACS R6.0, and when you call in you get the message above after 1 ring. We've checked #506 and they're set to Day mode, and all lines are set to 6 rings. Any ideas what this issue is? I will try to set them to Night mode so the AA doesn't answer and see if the message disappears.
 
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voicemail ports are not set.

List your equipment in order
 
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If PC Large or small then.

#505
group 7
ext 78 = 1 assigned
ext 79 = 1 assigned

Make sure only these extensions are set this way
 
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Yet another bullseye - you were correct that the ports hadn't been set up yet. I followed the #505 instructions and was able to get everything set up properly. A big thanks for your help!
 
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