"Night Service - Programmed" Question

[Cabarrus]

From the help file:

Description
You can program a schedule that changes the system from day service to night service and back to day service as required.

It appears this is a global setting for all directory numbers on the ICP3300 and cannot be set on a per directory number basis?

I would like a few directory numbers to automatically go from Day Service to Night Service and vice versa.

thanks

 

[kwbMitel]

Each DN is configurable in the Call Rerouting form as to what it does in night service. Only the DN's that are configured will change their function.

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Occam's Razor - All things being equal, the simplest solution is the right one.

 

[Cabarrus]

So the DN needs to be setup on the phone, and cant auto change between day or night mode on a schedule?

 

[kwbMitel]

DN needs to exist in some fashion

DN needs to be configured as to what is does in night service

Night service needs to be activated.

I don't see a problem. Can you be more specific in what you do not understand?

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[paterson]

Yes a schedule is possible for the three ring modes. Yes, each DN is a part of that schedule.

This schedule is global to the system. I think you are asking if each DN can have it's own individual automatic schedule. The answer is no.


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If you did not take enough time to get it right the first time...

What makes you think that you have time to fix it?

 

[Cabarrus]

Yea, I was asking if each DN can have its own individual automatic schedule. It sounded like it was NO, but i wanted to double check.

Maybe this will be added in a future version, thank you two for your replies..

 

[Cabarrus]

Ok, so you can't set DN night modes independently? i.e. If i place one phone in Night mode it changes all the phones in my agency?

 

[kwbMitel]

It might be better if you just told us what the ultimate goal is instead of trying to figure it out one question at a time.

Answer to latest question might be tenanting but without knowing where your going and why, take it for what it's worth.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[paterson]

Are you familiar with the Call rerouting forms?

Each DN can reroute to independent destinations for the conditions of always during day mode, always night1 mode, always night2 mode. (***Also in these forms are the destinations for alternative conditions of busy and no answer, but these do not apply to your programming of DAY/Night1/Night2 scheduling).

This process of assigning destinations during Day/Night1/Night2 modes is independent of scheduling when the modes are activated.

These modes can be manually activated using Feature Access Codes using a phone that has the proper Class of Service option enabled, or these modes can be automatically scheduled.

By default, all DNs will receive call reroute options of 1 in the assignment form. Typically, system programmers will leave option 1 with a BLANK destination. This prevents new DNs from being rerouted inadvertently. Start with reroute options 2 and up.

If you change a DN to have a different call reroute option (say option 2) for a specific mode, but leave all the rest as default, upon activating that mode, only the DN that has option 2 will actually reroute.

If this is not clear, then there is a content specified help option while in the programming forms.

_______________________________________________________________

If you did not take enough time to get it right the first time...

What makes you think that you have time to fix it?