"hole" in LCD display 1

[cherishwit]

A year ago, I got stuck with an "out-of-the-box" HP Pavilion A408x, which has, for the most part, been reliable.

Recently I've been having quite a bit of trouble--I've updated NAV and scanned (nothing found), I've run detect and repair on my Office XP, and I've muttered incantations. My most recent issue is a visual "hole" in the monitor. when I go from one program to another, a portion of the monitor doesn't refresh--that is, I still see the window I just came from.

The HP folks say I need to upgrade to a new flat panel. Any comments?

cherishwit

 

[Frank4d]

HP is probably wrong. What you have is either a bad video card (unlikely), or a driver or application that is interfering with writing to video ram properly. Try plugging in another monitor before you run out to buy one.

 

[garebo]

Another thing you could do is uninstall your video card drivers and re-install them, could be a driver got corrupted.
If you have onboard video you can adjust the settings, there is a bios setting for onboard video adjusting how much system ram you can use, you might adjust that upward and it might solve your problem. I dont know how much ram you have in total to work with, though.
You might also adjust the aperture hole, again in bios. Wont hurt to experiment a bit with these video settings, just do one adjustment at a time and try it out.

Also, what are the other issues you are having? They might point to a larger problem.




Good advice + great people = tek-tips

 

[cherishwit]

Hi,

thanks for the ideas. Garebo, you asked if I had other issues, and yes, I do. I sent this to the XP forum. I hadn't been able to open my email when I sent it, so I didn't see your posts until after. Sorry for the double posting.

Here's what I sent that describes some other issues and lists what I have done:

I have 66,667 *.tmp files, most of which were created between May 16 and May 19, that I can't delete. I've tried Norton clean sweep, accessories/system tools/cleandisk, Updated norton & run virus scan, and updated and run Spybot.

I've run detect and repair from Word (OS XP)--tried this first because most of the problems happened when I was working in Word--the main symptoms were the caps lock operation was reversed (but went back to normal on system restart); I'd be working away on an open doc, but would not have the *open window* bright blue bar at the top; and document map wouldn't recognize a style. When I closed docs, I'd get a repair message with the only detail "Style 1."

Thanks ever,
cherishwit

 

[garebo]

I think its important to look at all these things together, thats why i asked. However, at the moment, im out of answers.
One thing, though, can you go to safe mode and uninstall the temp files?

Another would be the items i mentioned already. With all the probs together it makes me think virus. Just the one problem with your video suggests perhaps a corrupted video driver or some other video related issue, so we need to narrow it down.

So another would be to go to trend-micro and run an online scan there. They do a good job and wont harm your computer. I think we need to establish its not a virus or malware. Lots of times norton misses the mark, thats for sure, and spybot and others dont check for viruses, so i would suggest you run a scan at trend-micro to be sure on that point.



Good advice + great people = tek-tips