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"File not found" error whenever reply or forward is selected.

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crisc

IS-IT--Management
Nov 15, 2001
692
US
One of our users running NOTES R5 has started getting this error when trying to reply or forward any of her messages. It has an OK button on it, and if hit it makes the error go away, and she can continue sending, but it is a nuisance. Anyone seen this before or have a solution?
 
Usually, when I see problems with sending or forwarding email it has something to do with the user's location document. I'd suggest checking the path and location of the user's ID file and mail file in the location doc. If these don't match the actual location of the files it might cause this error. It could also be that the location doc itself is corrupt, or the user's personal address book has a problem. You could try creating a new location doc, or you could refresh/replace the design of the user's address book if the location doc looks good.

DDickey
 
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