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"Encapsulated totaller failed" message on 8.0

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jfieck

Programmer
Aug 4, 2005
1
US
We have a report on Crystal Enterprise 8.0 this is failing with a
message "Encapsulated totaller failed" message that shows only in the
left pane where the grouped data shows. The report itself shows in the
right pane.


I have checked all over and I can only find articles that discuss
installing an Active X viewer on the Crystal machine regarding the
Encapsulated totaller, whatever that is...


The Crystal logs seem to suggest an assert failure in one of their
.dlls.


No one in my organization has seen this behavior. It happens only for
one report that is run with a specific kind of user account.


Has anyone ever experienced such behavior running reports with an
integrated application..? We are dying here. Any help would be
appreciated.


 
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