"Cosmetic Failure" related to Exchange Server

[IHUDDLES]

I gotta find some rhyme or reason why a backup job ends in a failed status --

all I can tell is -- that from time to time--

an .mmp file on the exchsrvr/WebTemp folder on the 5.5 exchange server machine is denied access to at time of backup

of the HARD DRIVES THEMSELVES of this NT 4.0 (sp6) server running Exchange 5.5

which is NOT the server that the Veritas and Tape unit are on...

it is one of three servers that has it's hard drives backed up

Now -- the "C" drive of the exchange server is NOT the drive that all of the "main Exchange files are on -- that is same server's "D" drive

so I suspect that the TEMP nature of this is due to

whenever one of our employees

(like from home)

goes onto the Web to take advantage of a feature we have that

"allows one to go on the web from anywhere and check their corporate email"

It is always differnt people --

sales and marketing or mgt usually --

the exact group of people who would be most likely to use the

"check your corporate Email from any PC that can get to the InterNet" feature...

.

so my theory is that on a night when that Exchange server is trying to be backed up -- and someone is using this feature --

that a WEBTEMP file on the C drive of the Exchange server

cannot be reached for backup

and this causes the whole nightly backup job to be a "Failed" status --


when in reality all the stuff is there --

and the mailbox backups (brick level) are kosher

and there is REALLY NO PROBLEM

except a BIG RED ENTRY OF "FAILED"

to drive me crazy

 

[IHUDDLES]

Well...

come to think of it...

I just EXCLUDED that WebTemp folder form the backup...

will see if that makes a difference

but I'd still like to know if anyone has heard of anything like this --