Hello all!
I am new to the Mitel platform in this case the 3300 running release 4.0SP1, active software load 10.0.1.23.
I have a "blue" alarm on one of my DS1s and before calling this out to the LEC I want to complete some due diligence and bounce my CSU/Board. I am trying to get the terminology correct, if this were an Avaya series S8XXX, I would in software busy, test, release the DS1 board. Or in hardware pop the line card or replace the CSU/DSU off the back of the cabinet.
The question is how do I do that with the Mitel box?
There are three DS1s in this trunk group so it's not that urgent to get back up. It's been down for four days and the client didn't even know about it. Anyways, I am also hunting down the LEC and circuit information now. Nothing like picking up the pieces and documenting the whole process after Humpty Dumpty has fallen off the wall![Wink ;) ;)](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
Any light that could be shed is greatly appreciated. Also would you recommend the training or can I find white papers on how to administer this box somewhere?
TIA!
I am new to the Mitel platform in this case the 3300 running release 4.0SP1, active software load 10.0.1.23.
I have a "blue" alarm on one of my DS1s and before calling this out to the LEC I want to complete some due diligence and bounce my CSU/Board. I am trying to get the terminology correct, if this were an Avaya series S8XXX, I would in software busy, test, release the DS1 board. Or in hardware pop the line card or replace the CSU/DSU off the back of the cabinet.
The question is how do I do that with the Mitel box?
There are three DS1s in this trunk group so it's not that urgent to get back up. It's been down for four days and the client didn't even know about it. Anyways, I am also hunting down the LEC and circuit information now. Nothing like picking up the pieces and documenting the whole process after Humpty Dumpty has fallen off the wall
Any light that could be shed is greatly appreciated. Also would you recommend the training or can I find white papers on how to administer this box somewhere?
TIA!