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"Blue screen" fatal errors

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I have a Rockwell soft56 PCI internal modem. My system often (sometimes 6 times a day) crashes, either as I just press "Send" in Outlook express or just as a download from the web has completed producing a "blue screen" -fatal program error. This results in either losing the email that I was sending or the program I had just finished downloading. I am speculating on possible causes at the moment. Does this fault sound familiar? Could it be the modem or the drivers. Its plugged into an Intel CA810 motherboard.

Thanks Ash
 
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It sounds like the modem drivers. It happened to me before.
on the back of the modem is an FCC ID Number. do a search on the net for that number and it should point you to updated drivers.
 
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