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Quick Question: 18D keysets on Samsung iDCS 100

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AYBAPTU

AYBAPTU

Technical User
Dec 19, 2023
3
US
Of the 6 sets in our Samsung setup, only two allow me to "Program". On all others, I cannot type the number 3 after pushing TRSFR. If I type TRSFR (ot Transfer) 315, I only get to type "15". The keyset ignores the "3". Is there a way to enable other phones to access programming?
Thank you for taking the time to review my question.
 
 https://files.engineering.com/getfile.aspx?folder=05e276e9-8795-491c-98f7-d098aa9d8744&file=IMG_0041.jpg
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