Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Quick Hunt Group Question

Status
Not open for further replies.

TeltronMan

Vendor
Jul 10, 2008
40
US
Trying to visualize a design...

BCM 450

Inside a Hunt Group (Broadcast)would a No Answer status for all extensions create a Overflow condition?
 
Hunt Groups do not follow No Answer status of any of the extensions in the group.
 
Hunt groups will overflow with a queue timer "no answer status"

EG. call rings Hunt group Broatcast mode so all phones ring.
When the Queue timer is up it OVERFLOWS usually back to the same Huntgroup again.
You can overflow to another Huntgroup or a single extn.
Just change the overflow number
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top