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Queue light on but noones home

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gjegstrup

gjegstrup

Technical User
Jul 29, 2003
53
US
One of my biggest mistakes was setting up a button on the Tech support managers phone that lights up when they have callers waiting in the queue.
About once a week, this light decides to stay on even after the queue is emptied, and the only successful way I have found so far to resynch it is to reboot. I'm sure everyone understands how hard it is to reboot in the middle of a business day.

Any better ways to handle this, or maybe, fix it permanently? I am on 1.4 and thought I read that this was fixed on this version.



[cheers] Bottoms up!
 
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