kindly help in resolving this challenge. I'm configuring a new IPOCC but I get this message "The queue is full currently, please try again later" whenever I dial 7000 and press 1 for Topic 1.
It is not something that's there as default, unless you are using the example TaskFlows, which you should never do.
I highly recommend to get someone trained to program the IPOCC as it's not something as easy as they make you believe in the marketing material.
Doing so will allow your customer to get a much better experience with the system.
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