Queue calls to outside line

[IPAlot]

Customer wants to have calls forward offsite, then any other calls queue till offsite line becomes free

Soopa Doopa Intergalactic IP Office installation mechanic and configuration corruptor from way back.

 

[IPGuru]

have you tried putting a phantom usere into a group, set to forward hunt group calls & then routing the inbound call to the group (with queing enabled)?

 

[big70]

I already screwd my brain about it and did it with POT-Ports and external dailers.
You got a user in the huntgroup, and the port is call-forwarded bij the external dailer.
The huntgroup let the next call in que till the line is free.
This works but only for a small use.

If you use a phantom user the ip-office dont see the next call as busy and you don,t go in the que.

But maby somebody else now a nice way.

Greets Peter

 

[IPGuru]

I would expect the phantom user to show busy if the external number is busy.

Check you do not have Voicmail or call waiting enabled.

when I get A quiet moment I will try to test