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Queston connecting win98 to TAPI server

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joepc

MIS
Jul 26, 2002
647
US
I'm not sure if this is the wright forum for this but this is the closest one I could find. I am doing some work for a call center and I am having some problems connecting their win98 se pcs to their TAPI server.

They have a win2k server with sp2 and TAPI 2.1. The current win98 se pcs connect to the server and dial out just fine, but when I reinstall win98 I can't get the pcs to communicate with the server.

I run tcmsetup /c /servername and I get a message telling me the client is setup sucsefully. I go into phone dialer and try to choose a line and none are listed. They are all grayed out. So far I have been ghosting the pcs to allow them to work. Does anyone have any ideas on why a fresh install of win98se doesn't connect. Am I missing something?

Thanks
 
my first guess is no TAPI Client software ...

what is the call center - nortel solution?
 
I actually found my problem. I looked in the registry for my servers name and found it under the Telephony key. I had a slash in front of it for some odd reason. I deleted the slash and everything worked great. Got me.

Thanks anyhow.
 
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