We have CUCM 10.5 on-site for telephony for our general population. Implementing a cloud hosted IVR/ACD with Five9 for our call center. We want SIP trunking between the 2 systems for 4 digit dialing. We'll have a dedicated MPLS to Five9 as primary and will be using internet as a backup using a VPN tunnel. Our Cisco vendor has recommended using 2 CUBE devices for SIP traffic. 1 for MPLS and 1 for Internet.
#1 - Is this overkill as we will be using MPLS and VPN over Internet? Are the CUBE devices mostly used for security?
#2 - how is the SIP licensing purposed? Is it on CUCM or for the CUBE's themselves? or a combo of both?
#3 - how can I check the SIP licenses that we currently have on CUCM?
Thanks in advance. Any info you can provide is appreciated.
#1 - Is this overkill as we will be using MPLS and VPN over Internet? Are the CUBE devices mostly used for security?
#2 - how is the SIP licensing purposed? Is it on CUCM or for the CUBE's themselves? or a combo of both?
#3 - how can I check the SIP licenses that we currently have on CUCM?
Thanks in advance. Any info you can provide is appreciated.