Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Questions on the operation of the CTI

Status
Not open for further replies.
mcrackin

mcrackin

Technical User
Oct 28, 2002
113
US
I have a CTA 100 installed at 3 stations. When a call with caller rings at the receptionist (only), the stations with CTI installed still get a screen pop even though they are not set to ring. Granted when a call is transfered to them orrings they're station then they get the screen pop. Is this how it operates or is something amiss? The software is installed on Windows 2000 machines.

Thanks in advance, Richard S. McCranie
CoMatrix Southeast
richm@comatrix.com
 
Status
Not open for further replies.

Similar threads

datajockey123
  • Locked
  • Question
I am looking for BCM50 rel6 Information regarding CTI to law firm billing software.
Replies
1
Views
486
TheMitelGuy
TheMitelGuy
Stephen Smith
  • Locked
  • Question
Help Troubleshooting Nortel CICS Noise on all Phones - swap positions of trunk cards
Replies
2
Views
412
curlycord
curlycord
MontrealSoft
  • Locked
  • Question
External call transfer questions
Replies
9
Views
366
MontrealSoft
MontrealSoft
P
  • Locked
  • Question
Incoming calls go to dial tone on Nortel MICS-XC 7.0
Replies
11
Views
578
curlycord
curlycord
icmpflood
  • Locked
  • Question
Copper to Fiber switch on Nortel ICS /appr&ring on/in-calls neither appearing or ringing on hand 2
Replies
6
Views
401
Tele-tech
Tele-tech

Part and Inventory Search

Sponsor

Back
Top