We have a Cisco 2821 Voice Router, Call Manager 4.1 and Definity G3si. We are using 2 T1s in our PBX but only 1 D channel is in use, the other D channel is for failover (NFAS). As part of the migration to IPT, I am trying to connect the Definity to Cisco 2821 via the T1 Controller port but I can't seem to make the signaling group in the Definity work, it always says "out-of-service-NE".
My questions are:
1. Does it matter what kind of T1 signaling we have from Telco? I mean if we have the "conventional" T1 (23 B channels and 1 D channel) or this one that we have (2 T1s but only 1 D is in use), do I need to configure the DS1, Trunk Group and Cisco 2821 differently?
2. How do I connect the DS1 board to the T1 controller? If I use a normal RJ-45, what is the pinning requirement?
I've looked at Cisco for their documentation but there doesn't seem to be an appropriate document for our setup, can you please advise if you know of one? Thanks.
My questions are:
1. Does it matter what kind of T1 signaling we have from Telco? I mean if we have the "conventional" T1 (23 B channels and 1 D channel) or this one that we have (2 T1s but only 1 D is in use), do I need to configure the DS1, Trunk Group and Cisco 2821 differently?
2. How do I connect the DS1 board to the T1 controller? If I use a normal RJ-45, what is the pinning requirement?
I've looked at Cisco for their documentation but there doesn't seem to be an appropriate document for our setup, can you please advise if you know of one? Thanks.