Hi
I have configured and tested successfully a short code as follows:
Code = *58*N#,
Feature = Call Listen
Telephone Number = N
From a supervisor set (extension 2901), I can dial *58*2001# and listen in on a call at extension 2001.
On extension 2901 I can configure button programming to call listen to 2001 specifically, however with say 50 sets to listen in on, this won't be possible to program a button for each and every set.
Can I program a button on 2901 (supervisor) set, so the supervisor can simply enter the digits of the extension they want to listen in on (if so how) or must they use a short code?
Thanks in anticipation.
regards
paul
I have configured and tested successfully a short code as follows:
Code = *58*N#,
Feature = Call Listen
Telephone Number = N
From a supervisor set (extension 2901), I can dial *58*2001# and listen in on a call at extension 2001.
On extension 2901 I can configure button programming to call listen to 2001 specifically, however with say 50 sets to listen in on, this won't be possible to program a button for each and every set.
Can I program a button on 2901 (supervisor) set, so the supervisor can simply enter the digits of the extension they want to listen in on (if so how) or must they use a short code?
Thanks in anticipation.
regards
paul