Question on message waiting indicator in Avaya Modular Messaging 4

[KeithMGOA]

Hi
We are using Avaya modular messaging 4. We have several group mailboxes that one person monitors and when we get busy they get behind and voicemail boxes become full.
I have asked to see if a user can tell the numbers messages waiting without logging into the system, I have not found anything in the guide.
Is there away message waiting indicator be programmed to display the number of messages if pressed?
If not is it possible to send a user a message/ notification that voicemail box is full or getting close to being full?
Any assistance would be greatly appreciated.

Sincerely
Keith

 

[KenMeans]

Yes this can be done. But we need to know if you are using the MSS version or the exchange version of MM?

If you are using the MSS back-end (message store) then you can use the Web client or setup a mapi email account in outlook or what ever email client you are using and you can see the messages as well as hear and distribute them.



Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)