Question on age of system

[Stacyjo5]

Can someone tell me when this SW was released? I am trying to get an idea of the age of this system and decide whether or not it is outdated. I would like to use it as a low cost solution for a pretty basic set-up with about 60 sets on a Nortel Opt11C. A few menus, about 60 mailboxes, nothing fancy, no networking or anything.

Thanks in Advance!!

Software release: Aria 03.10.09-1

The unit contains the following:

Three cards:
LAN : P/N 044-2501-021 S/N: bs7055
FLT8: P/N 044-2532-213 S/N: BT6299
CCF: P/N 044-2501-010 S/N: BS8841

FOUR Disks:
Disk #1: 4G disk drive P/N 012-2520-001 S/N: LNC42375
Disk #2: 4G disk drive P/N 012-2520-001 S/N: LNC46788
Disk #3: 4G disk drive P/N 012-2520-001 S/N: LNC42074
Disk #4: 4G disk drive P/N 012-2520-001 S/N: LNC48282

Authorized capabilities:

Message Storage hours: 900
Total Port Capacity: 4
System Mailbox capacity: 100
Fax agent mailbox capacity: 100
Client access licenses:100

 

[Stacyjo5]

I forgot to mention it is a 250.

Thanks again!

 

[KenMeans]

well the software is about 3 years old but that does not mean that the system is that age as it may have been updated.

if you are going to use it on a nortel you will need a dmid if you use the flt-8 cards as they are analog or you could put in a flt-n card so you can connect 2616 set to the ports on the octel.

All in all i would say it is a great system and it is strange that it has so many hours but only 100 users and 4 ports.

let me know if you need any help.


Ken Means

http://www.tel-is.com

 

[Stacyjo5]

Thanks for the info - I was told it was removed from a Nortel PBX - shouldn't it already have what it needs to integrate?

 

[KenMeans]

it will if it has a dmid box with it but if you connect the analog ports to it how else would it get the caller info?

The Dmid is a white and red box the you hook 2 2616 sets to and the the rs 232 to the ccf card on the octel

Ken Means

http://www.tel-is.com

 

[Stacyjo5]

So I would just need a 2 port DMID? I was looking a bit on line and saw a few - 10 ports, 24 ports, etc. Would you happen to have a part # for it?

 

[KenMeans]

408110815 PIDS Y 004-0145-000 OPT,DMID,12-CHANNEL
first number is the com code then the real part number but you need to make sure that you have all the feature bits you need to make it work can you poat a sreen print of menu 13-7 both pages ?

Ken Means

http://www.tel-is.com

 

[KenMeans]

Also do you trust the person that told you it was hooked to a Nortel ? it could have been hooked to the small key system that nortel has and that uses inband

Ken Means

http://www.tel-is.com

 

[KenMeans]

Octel
Overture
Server
Configuration Note 5004 - Ver H
Northern Telecom Meridian M-1 (DMID)

1.0 METHOD OF INTEGRATION
The DMID collects call integration information and transmits it to the Octel Overture 250
The Digital Meridian Integration Device (DMID) appears as one or two digital (2616) telephones to the PBX, depending on the number of analog voice ports required. Analog line circuits for the voice path appear on the digital set of the DMID. When a call is received on the DMID it simultaneously rings at the analog port. The DMID interprets call display information and transmits it to the Octel Overture 250? which then answers the call with the appropriate personal greeting. A separate digital set (2008) in the DMID is dedicated to set and cancel message waiting notification.
2.0 OCTEL OVERTURE 250 ORDERING INFORMATION
Octel Overture 250 requirements
• Digital Meridian Integration Device, which includes:
- 12- or 24-port DMID
- Power transformer
- RS-232 cable
- RS-232 integration software
• Fax Line Tic (FLT) boards (8 ports/board)
• Disk drives, based on hours of message storage needed
NOTE: Serial channels 1, 2, and 3 in the Octel Overture 250 are configurable as either RS232 integration links or system management terminals (SMTs). When used to support an SMT these channels require a null modem. Channel 4 is reserved for SMT use and does not require a null modem.
The following table shows the allowable combinations of integration links and SMTs:

3.0 PBX HARDWARE REQUIREMENTS
PBX hardware requirements
• NT8D02 Integrated Services Digital Line (ISDL) ports:
- Revision AB or higher
- Two PBX Terminal numbers per 12-port DMID
- Three PBX Terminal numbers per 24-port DMID
• Single-line ports, one per Octel Overture 250 port, supported on either:
- NT8D03 single-line interface card
- NT8D09 single-line interface card with message waiting
• Right-angle, 25-pair, male-amphenol cables, one per FLT
• Two 6-wire line cords for each 12-port DMID
Three 6-wire line cords for each 24-port DMID
• For remote service support (RDAC):
- One terminal number (TN)
- One 6-wire line cord
NOTE: Subscribers with 2500 sets with message-waiting lamps must have special line cards and power supplies to activate the message-waiting lights. If these components are not available, subscribers can use stutter dial tone for message-waiting indication.
3.1 PBX SOFTWARE REQUIREMENTS
PBX software requirements
• Minimum Software:
Generic X.11, Release 15.55 with the following:
• BACD, Basic Automatic Call Distribution, Option 40
• ACDA, Automatic Call Distribution, Option 45 - see section 8.2
• MWC, Message Waiting Center, Option 46
• EES, Enhanced End-to-End Signaling, Option 10
• DDSP, Digit Display, Option 19
4.0 SUPPORTED FEATURES
Supported integration features
• Station forward to personal greeting
- all calls
- ring-no-answer
- busy
- do not disturb
• System forwarding to personal greeting
• Message Waiting Indicator
- lights
- audible message waiting (stutter dial tone)
• Automated attendant
• Outcalling
• Multiple return-to-operator
• Direct call
• Personal greeting of original-called party on double-call forward
• Reply to message left by subscriber in internal telephone-answering mode
• Call Sender
• Multiple Greetings
- busy
- no answer
5.0 CONFIGURING THE M-1 PBX TO INTEGRATE
Configuring the PBX M-1 to integrate
SPECIAL NOTE: The following represents changes to the M-1 PBX that will affect the Octel integration. Items not addressed here do not require modification for integration with the Octel Overture 250 and should remain as-is on the PBX.
* Before you begin programming, it is recommended that a hard copy of the customer data block be printed in overlay 21 to verify the existing programming. If necessary, change the following parameters in overlay 15 to the underlined values. Default values are in parentheses.

REQ CHG
TYPE CDB Customer Data Block
CUST 0-31 Customer Number
OPT MCI, (MCX) Message Center is
Included (excluded), should be MCI
MDID YES, (NO) No-answer DID calls are (are not)
routed to the Message Center (Customer must choose if DID calls should route to the message center)
NDID YES, (NO) No-answer non-DID calls are
(are not) routed to the Message
Center (Customer must choose if NON-DID calls should route to the message center)
MWFB YES, (NO) DID calls encountering busy are
(are not) routed to Message
Center (Customer must choose if DID Busy calls should route to the message center)
EEST NO Enhanced End-to-End Signaling
tone (NO = OFF, YES = ON)
LDTT 3 seconds min. Line Disconnect Tone Timer - For
Release 17 PBXs and above

* It is recommended that a hard copy of the terminal number block (TNB) be run for M-1 sets and for 2500 sets to show existing programming. Use overlay 20 to retrieve this information.
5.1 PROGRAMMING THE SINGLE-LINE PORTS
Programming the single line ports
These ports are used for the voice path.
* Using overlay 10, program a unique directory number (DN) for each FLT port. Program the ports as follows:
REQ NEW
TYPE 500 Single line interface data block
TN lll S CC U Terminal number: loop
CUST 0-31 or 0-99 Customer number
DN XXXX Directory number (see note)
HUNT XXXX Hunt to next key appearance
CLS XFA Transfer allowed
DTN Digit tone
HTA Hunting allowed
LDTA Line disconnect tone allowed
(Release 17 and above)
NOTE: The DN for each analog port must also be programmed on either channel A or B of the DMID as a single-call non ringing (SCN) key. This programming is covered on page 3 of this note under programming the M-1 TNs.
* If desired, program the subscribers sets to forward to personal greeting under ring-no-answer, busy and/or all-calls conditions. In addition, assign message waiting to any station requiring message waiting notification. Program these changes in overlay 10 for 2500 sets, and in overlay 11 for M-1 sets.
5.2 CONFIGURING THE M-1 DIGITAL TERMINAL NUMBER(S)
Configuring the M-1 digital terminal number(s)
Define the stations that will connect the MID to the Octel Overture 250. The requirements are as follows:
For each 12-port DMID:
- One TN is configured as channel A of the DMID
- One TN is configured as channel C (for message waiting)
For each 24-port DMID:
- One TN is configured as channel A of the DMID
- One TN is configured as channel B of the DMID
- One TN is configured as channel C (for message waiting)
This section includes programming for the M-1 TNs associated with channel A and channel B (for 24-port DMIDs only). The programming for channel C (required for each DMID regardless of size) is found in Section 5.3 of this note.
Programming channel A of the DMID
* Using overlay 11, program one M-1 TN that will be channel A of the DMID. Assign directory numbers (DNs) for keys 1-13 (excluding key 7). Program as many keys as there are corresponding Octel Overture 250 ports. When defining the keys, note that key 1 will correspond to FLT- port 1A, key 2 will correspond to FLT port 1B, etc., up to port 2D with a 12 port MID.
NOTES:
• Keys 07 and 14 are 'fixed' keys and cannot be programmed as a single-call, non-ringing (SCN) key. They should be skipped.
• Each DN appearance assigned on keys 1-13 of a DMID channel must be a unique number that corresponds to a port on the FLT board. This is known as a multiple appearance.
• The DN assigned to key 0 must be a phantom number. This key is used as the primary directory number (PDN) used to find the location of the programmed TN.
Channel A
REQ NEW
TYPE 2616 Digital set data block
TN lll S CC U Terminal number: loop (0-159)
shelf (0-1) card (1-10) unit (0-7)
CDEN SD, (DD), 4D Density of this card is
D8 single, (double), quad
CUST 0-31 Customer number
DES OCTEL1 Designation for telephone
CLS WTD Warning tone denied
ADD Automatic digit display CNDA* Calling Name Display Allowed DNDA* Dialed Number Display Allowed
KEY 00 SCN XXXX Phantom Number (not used) set
must have a PDN (Primary
Directory Number)
01 SCN XXXX Single call non-ringing, (pilot
access #) DN, each station must
have a unique DN, and
correspond to a port on the TIC.
(i.e., port 1A)
02 SCN XXXX Single call non-ringing (port 1B)
03 SCN XXXX Single call non-ringing (port 1C)
04 SCN XXXX Single call non-ringing (port 1D)
05 SCN XXXX Single call non-ringing (port 1E)
06 SCN XXXX Single call non-ringing (port 1F)
07 See Note
08 SCN XXXX Single call non-ringing (port 1G)
09 SCN XXXX Single call non-ringing (port 1H)
10 SCN XXXX Single call non-ringing (port 2A )
11 SCN XXXX Single call non-ringing (port 2B)
12 SCN XXXX Single call non-ringing (port 2C)
13 SCN XXXX Single call non-ringing (port 2D)
14 See Note
15 DSP Display Key
* Required for support of Multiple Personal Greetings feature.
NOTE: Refer to section 6.1 of this note when assigning single call non-ringing (SCN) keys for multiple DMIDs.
Programming channel B, for 24-port DMIDs only
* If programming a 24-port DMID, program channel B of the DMID for Octel ports 2E-3H. Use overlay 11 to assign multiple appearance DNs to the appropriate keys on the M-1 digital terminal number as follows:
Channel B
REQ NEW
TYPE 2616 Digital Set Data Block
TN lll S CC U Terminal number: loop (0- 159)
shelf (0-1) card (1-10) unit (0-7)
CDEN SD, (DD), 4D Density of this card is
single, (double), quad
CUST 0-31 Customer Number
DES OCTEL2 Designation for telephone
CLS WTD Warning Tone Denied
ADD Automatic Digit Display CNDA* Calling Name Display Allowed DNDA* Dialed Number Display Allowed
KEY 00 SCN XXXX Phantom Number (not used), set
must have a PDN (Primary
Directory Number)
01 SCN XXXX Single call non-ringing, DN, each
station must have a unique DN,
and correspond to a port on the
TIC (i.e., port 2E)
02 SCN XXXX Single call non-ringing (port 2F)
03 SCN XXXX Single call non-ringing (port 2G)
04 SCN XXXX Single call non-ringing (port 2H)
05 SCN XXXX Single call non-ringing (port 3A)
06 SCN XXXX Single call non-ringing (port 3B)
07 See Note
08 SCN XXXX Single call non-ringing (port 3C)
09 SCN XXXX Single call non-ringing (port 3D)
10 SCN XXXX Single call non-ringing (port 3E)
11 SCN XXXX Single call non-ringing (port 3F)
12 SCN XXXX Single call non-ringing (port 3G)
13 SCN XXXX Single call non-ringing (port 3H)
14 See Note
15 DSP Display
* Required for support of Multiple Personal Greetings feature.
NOTE: Keys 07 and 14 are 'fixed' and cannot be programmed with an SCN. They should be skipped.
5.3 PROGRAMMING THE MESSAGE CENTER
For both 12-port and 24-port DMIDs, channel C is programmed as the message center that activates and deactivates message-waiting notification for subscribers’ telephones. The class of service should have High Priority assigned to increase the speed at which message waiting is set.
CAUTION: If programming instructions are not followed; corruption of the DMID may occur and potentially requiring replacement of the DMID.
For both 12-port and 24-port DMIDs, channel C is programmed as the mesage center
* Using overlay 11, program channel C on the DMID as the message center, in the following order:
REQ ADD ADD a set
TYPE 2008 Digital line interface
TN lll S CC U Terminal number: loop (0-159)
shelf (0-1) card (1-10) unit (0-7)
CDEN SD, (DD) 4D Density of this card is single,
(double), quad
CUST 0-31 or 0-99 Customer number
DES OCTEL3 Designation for Octel telephone
CLS WTD Warning tone denied
ADD Allow digit display HPR High Priority
KEY 00 SCN XXXX Phantom number (not used), set
must have a PDN (primary
directory number)
01 MIK Message indication key
02 MCK Message cancellation Key
A phantom number should be programmed on key 0. It is used to define a PDN associated with the location of the TN.
Run a hard copy of the terminal number block (TNB) for the M-1 sets (channels A, B, and C) to reflect and verify the additions and changes just made. Use overlay 20.
5.4 PBX PROGRAMMING FOR MULTIPLE PERSONAL GREETINGS
The following programming is required on the PBX to support the multiple personal greetings feature
The following programming is required on the PBX to support the multiple personal greetings feature. The programming necessary on the Octel system is specified under Menu 7 in section 6.0. To support multiple personal greetings, the DMID 9402 EPROM is required.

* For the load 11 programming for the digital TNs associated with the DMID, assign the following class-of-service features. Note: This programming was included in section 5.2, Configuring the M-1 Digital Terminal Number(s).
CNDA Calling Name Display Allowed
DNDA Dialed Number Display Allowed
* For personal terminal numbers (of both subscribers and non- subscribers), assign the following class-of-service features in load 10 (for analog stations) and load 11 (for digital stations):
CNDA Calling Name Display Allowed
DNDA Dialed Number Display Allowed
* In load 95, Calling Party Name Display, set RESN to YES. Then assign the following values to the specified parameters:
CFWD set to CFWD
CFNA set to RNA
HUNT set to BUSY
PKUP set to PKUP
XFER leave at default
AAA leave at default
5.5 OPTIONAL PROGRAMMING FOR ALL-PORTS-BUSY CONDITIONS
Optional programming for all-ports-busy conditions
This is optional and is not required for all installations. For all ports-busy conditions, the PBX returns busy tone to the caller. If ringback tone is preferred rather than busy tone when all ports are busy, the C channel can be programmed as an ACD agent to provide queuing and ringing.
The operation of this optional programming is as follows:
• Calls that overflow to the channel C ring three times before being answered. Once answered, calls are immediately transferred back to the hunt group.
• Forwarded calls that overflow to the C channel lose called party ID during the transfer back to the Octel Overture 250 pilot number. Therefore, forwarded calls that overflow do not receive personal greeting.
• Consultation hold calls cannot be transferred back into the hunt group.
• If multiple DMIDs are required, the customer has agent ID login, and the overflow programming is desired, contact your nearest Octel Technical Analysis Center (TAC).
The programming steps are as follows:
* An ACD queue must be created in overlay 23.
* If the customer has agent ID login, '9999' must be reserved as the login ID for channel C.
* Using overlay 11, program channel C on the DMID as the Message Center and an ACD agent, in the following order:
REQ NEW ADD a new set
TYPE 2008 2008
TN lll S CC U Terminal number: loop (0-159)
shelf (0-1) card (1-10) unit (0-7)
CDEN SD, (DD) 4D Density of this card is single,
(double), quad
CUST 0-31 or 0-99 Customer Number
DES OCTEL3 Designation for Octel telephone
CLS WTD Warning Tone Denied
ADD Allow Digit Display
KEY 00 ACD XXXX ACD Agent
01 MIK Message Indication Key
02 MCK Message Cancellation Key
03 TRN Transfer Key
04 MSB Make Set Busy
* The last member in the hunt group must hunt to the ACD queue.
5.6 ACD PROGRAMMING TO EXTEND HUNT GROUP CAPACITY
ACD programming to extend hunt group capacity
M-1 option 11, 21, 51, or 61 installations with over 18 Octel integrated ports and M-1 option 71 or 81 installations with over 30 integrated Octel ports require additional ACD programming. This programming extends the capacity of the hunt group to accommodate the Octel Overture 250 ports.
One ACD agent is needed for each hunt group in excess of 18 or 30 members, whichever is applicable.
* In Overlay 23 program the night-call forward feature. The PBX technician should create an ACD agent as the last member of the first hunt group. The ACD agent should then be night-call forwarded to the next hunt group.
The last member in the hunt group must hunt to the ACD queue.
* To view current programming in Overlay 23, at the initial REQ type PRT based on the application.
Assign the ACD DN (Directory Number), and night-call-forward target.
REQ NEW To add an ACD data block TYPE
TYPE ACD Automatic Call Distribution
data block
CUST 0-31 Customer Number
ACDN ACD directory number (ACD-DN)
MWC YES Message Waiting Center
MAXP 1 Maximum Number of positions
NCFW XXXX Night call forward DN for ACD
(recommended this DN to be the
operator or system manager).
5.7 VERIFY M-1 TNS ARE ACTIVE
Verify that the M-1 TNS are active
* To ensure that the M-1 TNs are active, use overlay 32:
: (Indicates ready to accept command)
STAT XXXX Where XXXX is the TN of
the M-1 programmed as an
Octel port
The status displayed will be either IDLE or DSBL. IDLE status is required. If DSBL is displayed, enable them with the following in overlay 32:
ENLU XXXX Where XXXX is the TN of
the disabled TN
6.0 CONFIGURING THE OCTEL OVERTURE 250
Configuring the Octel Overture 250 system management menus
* Menu 1.1 - System Parameters
• Company Phone Number : (see section 8.6)
• VPMOD Phone Number: Enter the Pilot Number of the Octel Overture 250 (do not enter a prefix or an area code).
• Type of PBX: I - PBX DMID NT Meridian 1
* Sender ID Used for Telephone Answering Msgs: 2 - Calling Party, if Known
* Menu 4.1 - Port Assignments
• Ext. Field: In the extension field/phone number column, use the format 'LL AA' defined as follows:
LL is the fixed two digit link number , 01 to 03, see table.
AA is the variable length field (1 or 2 digits) for the bridged appearances, numbered 1 to 24 for each DMID, in order. Use leading zeroes for the link number (LL) only.


Table 1 shows an example of Menu 4.1 entries:


• Line type: 79
• M column: N for all ports
• O column: (see note)
• N column: (see note)
• P column: (see note)
NOTE: These options are customer specific according to Outcalling, Networking, and Paging needs.
* Menu 4.3 - RS-232 Message Waiting
• Special RS-232 Message Waiting: Y
NOTE: All message waiting commands are sent over RS232 link #1 unless specified otherwise in individual mailbox profiles. For your installation, assign roughly the same number of subscribers to each RS232 link for message waiting using the 'Int. Link Number' parameter in the individual mailbox profiles. See the menu 8 and 9.1 programming step.
* Menu 6.1 - Transfer Dialing Sequence
• Flash Time: 500 ms
• Pause Time: 1000 ms
* Block Automated Attendant Transfer: , , , .
• Dialing Sequence to Transfer a Call: FPN
• Dialing Sequence to Reconnect with a Call -
Ring/No Answer: F
Busy: F
* Menu 6.3 - Define CPU Serial Channels
For each integration serial channel to be used, assign channel type '3 - Direct Integration'. When 'Direct Integration' is chosen for a serial channel configuration, you will need to program menu 6.5.1 for each link, also.
NOTE: The Octel Overture 250 must be rebooted to apply any changes to serial channel parameters.
* Menu 6.5 - Integration Link Management:
* Link Number: (1-3)
Link Name:
Type of Switch to which the System is Integrated: I - PBX DMID NT Meridian 1
Baud Rate: 3 - 9600 Baud
Number of Data Bits: 1 - 8 Data Bits
Number of Stop Bits: 0 - 1 Stop Bits
Parity (None/Odd/Even): 1 - Odd Parity
XON/XOFF: 1 - Ignore XON/XOFF
Carrier Detect: 1 - Carrier Detect Not Used
Extension to Check SMDI Message Waiting: (leave blank)
Max. Msg. Waiting Operations per second: 1
Switch Number to which this Link is Associated: 1
SMDI link down alarm threshold counter: 1

NOTE: After any changes are made in Menu 6.5.2, reset the affected integration link(s) using Menu 6.5.5.
* Menu 8/9.1 - Subscriber Mailbox Profile
Int. Link Number: All message waiting commands are sent over RS232 link #1 unless specified otherwise in individual mailbox profiles. For your installation, assign roughly the same number of subscribers to each RS232 link for message waiting using this 'Int. Link Number' parameter in the individual mailbox profiles. If not, delays in message waiting might occur.



6.1 CONFIGURING MULTIPLE DMIDS
Configuring multiple DMIDS
On Octel Overture 250s with greater than 24 integrated ports, additional DMIDs are required. Each additional 12-port DMID requires one M-1 digital terminal number for the integration and one terminal number for message waiting. Each additional 24-port DMID requires three M-1 digital terminal numbers, two for the integration and one terminal number for message waiting. Repeat the DMID programming instructions previously described for the additional DMIDs. Care should be taken in the following areas:
• One hunt group is used when multiple DMIDs are required. All 2616 line appearances must be in the same hunt group. The members of the group should be added in this specific order: from the first channel of the first DMID (DMID #1, channel A), then the first channel of the second DMID (DMID #2, channel A), then the first channel of the third DMID (DMID #3, channel A), then the second channel of the first DMID (DMID #1, channel B), etc. Channels should alternate between sets to provide load balancing between DMIDs.
• The LTN is determined by the link number (01-03) and the port number assigned to the key that is associated to the 2616 digital station.

Example of multiple DMIDs:

Hunt Group DMID Channel Menu 4 (Ext./Phone Number)
Member 5001 DMID#1 Channel A 011
Member 5002 DMID#2 Channel A 021
Member 5003 DMID#3 Channel A 031
Member 5004 DMID#1 Channel B 0113
Member 5005 DMID#2 Channel B 0213
Member 5006 DMID#3 Channel B 0313
Member 5007 DMID#1 Channel A 012
Member 5008 DMID#2 Channel A 022
Member 5009 DMID#3 Channel A 033
Member 5010 DMID#1 Channel B 0114

6.2 CONVERTING FROM AN AMID TO A DMID
Steps to convert from an AMID to a DMID
When converting from an AMID to a DMID, use the programming described section 6.0, with the following changes:
* Menu 1.1 - System Parameters
• VPMOD Phone Number: Enter the Pilot Number of the Octel Overture 250 (do not enter a prefix or an area code).
• Type of PBX: I - PBX DMID NT Meridian 1
* Menu 4.1 - Port Assignments
• Line Type: 79 (Change from line type 115 to line type 79)
Delete the ACD number and all agents associated with the AMID. Use the same pilot number as the original hunt number.
7.0 INSTALLING THE DMID
Installing the DMID
See Figure 1 for the physical connections to the DMID.

Refer to the installation instructions, p/n 181-1082-000, for detailed instructions on installing a DMID.
The 6-wire telephone lines plug into A, B, and C from the PBX to the DMID. If installing a 12-port DMID, use channel A and C only. If installing a 24-port DMID, use A, B, and C channels.
* With the cables that shipped with the DMID, plug the RJ45 end into the DMID and the DB9 end into the CF board RS232 port.
* Connect power by plugging the power-supply cord into a power outlet.
7.1 DMID DIP SWITCH SETTINGS
Setting DMID dip switches
* The DIP switch settings for an integrated 12-port DMID should be set as follows:


* The DIP switch settings for an integrated 24-port DMID should be:

7.2 CONNECTING THE ANALOG VOICE PORTS
Connecting the analog channels
Each FLT supports eight analog voice ports. Each FLT connects to the switch via a single 25 pair male amphenol connector cable. The first port uses the first pair of the cable, every other pair is used by the remaining ports.



* Physically connect the lines used for the voice path between the switch and the Octel Overture 250. Each FLT provides the amphenol connector on the front edge of the board. See Figure 2.
7.3 CONNECTING THE DMID TO THE OCTEL OVERTURE 250
Connecting the DMID to the Octel Overture 250
The CF board supports up to 3 integration links channels. See Figure 3.
* The DB-9 connector should be fastened to the appropriate connector(s) on the CF board.

7.4 POWERING THE DMID
Powering the DMID
* Insert the power cord into the power input receptacle and into a 110 Vac wall outlet. The green status LED indicator should flash for approximately 5 minutes. After all the green LED indicators are ON steady, the DMID is initialized and functional. The green power LED indicator will remain activated as long as there is acceptable power to the DMID.
7.5 TESTING THE INSTALLATION
Testing the installations when completed
* Create two mailboxes associated with two test extensions. Record a name and personal greeting for each mailbox.
* Make sure that these extensions have been forwarded under busy and ring-no-answer conditions to the pilot number on the Octel Overture 250 platform.
* Using one test extension, call the other test extension. Verify that a personal greeting plays.
* Leave a message. Verify that the message-waiting indicator turns on.
* Verify the Multiple Greetings feature for both busy and no answer conditions.
* Verify the Call Sender feature for both busy and no answer conditions.
* Verify that the return-to-operator feature works properly.
* Call the Octel Overture 250 directly from a test extension. Verify that the recorded name is played immediately and that the system prompts for a password.
* Review the message in the mailbox. Verify that the reply to the internal telephone-answering feature functions properly.
8.0 CONSIDERATIONS
Important notes regarding this integration
8.1 The M-1 Option 11 PBX does not support reconnecting with a transferred call until Release 18. As a result, supervised transfers are not supported on the Option 11 at Release 17 and below and unsupervised transfers must be used.
8.2 DMID integration uses hunting and does not require ACD unless the number of ports exceeds the number of hunting steps (18 steps are supported on the Options 21, 51, and 61, and 30 steps on the 71 and 81). If the number of ports exceeds the number of hunting steps, ACD is required to expand the hunting capability.
8.3 Verified and supported software versions are 15.55 to 22.xx. For questions regarding other versions, contact Sales Engineering.
8.4 Secretarial filtering allows a caller to forward his/her telephone to a secretary, permitting the designated secretary to ring the station of the forwarded party even though the telephone is in an all-calls-forward mode. If a subscriber has his/her station all-calls forwarded to the Octel Overture 250, the first port of the voice-processing module hunt group acts as the secretarial position. Therefore, if the first port of the Octel Overture 250 hunt group performs a transfer to a station that is all-calls forwarded to the Octel Overture 250, the station will ring instead of forwarding the call.
8.5 Meridian M-1 PBXs require Release 17 or greater to support a positive disconnect for 2500-single line sets - with the exception of Option 11 PBXs in Canada which require Release 18. Octel strongly recommends that the PBX be at a Release that supports disconnect signaling. If disconnect signaling is not supported, the Octel Overture 250 must rely on silence detection to disconnect. If callers and subscribers do not exit the Octel Overture 250 properly, ports might take longer to disconnect causing extra port traffic. It is recommended that subscribers be trained to exit the Octel Overture 250 completely when finished (by “starring” out) and that limited or extended caller prompting is set (via class of service) to prompt outside callers to also exit properly.
8.6 ISDN/SS7 trunks forward the originating telephone number of all outside calls to the Octel Overture 250. If the telephone number matches an existing mailbox number, external calls might appear to have been sent by internal subscribers, allowing message recipients to automatically reply to an incorrect mailboxes. This may also happen if mailbox lengths are fewer than seven digits. With Release 1.55, the “Company Phone Number” field in Menu 1.1 will resolve this situation. Refer to Service Note 93-235 for programming details.
8.7 Northern Telecom supports two types of ACD overflow. The "Overflow" option sends calls in queue to a designated back-up after a predetermined time limit. The "Interflow" feature sends calls in queue to a back-up when the queue size reaches a predetermined maximum.
For DMID integrations only, calls that "Overflow" from an ACD queue to the Octel Overture 250 lose called party ID. (This is not true for the MID which, unlike the DMID, requires the Octel ports to be an ACD group.) However, calls that "Interflow" from an ACD queue to the Octel Overture system retain called party ID. Check with Northern Telecom regarding the requirements and limitations of the ACD "Interflow" feature.


9.0 ADDENDUM A - NORTHERN TELECOM’S NETWORK MESSAGE SERVICES

The Northern Telecom Network Message Services - Message Center feature is designed to allow a centralized message center to serve multiple Northern Telecom PBXs. With this feature an Octel system, acting as a message center, can provide integration for multiple Meridian SL-1 or Meridian M-1 PBXs connected with an ISDN or T-1/D-channel network. Remote subscribers receive all integration features. The Digital Meridian Integration Device (DMID) is required; IVMS is not supported by Network Message Services - Message Center.


The Northern Telecom Network Message Services feature requires one of the following Northern Telecom networking capabilities: ISDN Primary Rate Access (PRA) or ISDN Signaling Link (ISL). Both require a signaling path, called the D-channel. PRA networks utilize the D channel of the PRA to carry signaling information. ISL networks utilize a dedicated data line as a “D channel”, usually requiring modems.
To support an ISL network for integration, the D-channel must operate at 9600 bps or faster. Slower speeds can cause message waiting notification to become unreliable. There is no restriction for PRA networks, which support a D-channel operating at 56 kbps.
Below is a summary list of the PBX requirements. This list is not intended to be all inclusive; it is meant as a guideline only. Some options listed have hardware and software prerequisites that are not listed. It remains the responsibility of the customer and PBX vendor to identify all necessary hardware and software components and to correctly configure the Northern Telecom Network Message Services - Message Center.
NORTHERN TELECOM PBX REQUIREMENTS:
• Integration Requirements for Local PBX - refer to appropriate Configuration Note
• X11 Release 16 Software
• Network Message Services (option 175)
• Advanced ISDN Network Features (option 148)
• ISDN Signaling (option 145)
• ISDN Primary Rate Access (PRA) (option 146) or ISDN Signaling Link1 (ISL) (option 147)
• Message Center (option 46)
• End-to-End Signaling (option 10)
• Coordinated Dial Plan (CDP) (option 59) or Network Automatic Route Select (NARS)(option 58)
¹ With ISL networking, the D-channel must operate at a minimum of 9600 bps.








Ken Means

http://www.tel-is.com

 

[Stacyjo5]

Thank you!! Some excellent information!! This is stressing me out so much!!
BTW - you wouldn't happen to have a DMID sitting around just waiting for me to grab would you?
Also, are you in the Abilene office? Name sounded familiar and since I was raised in Merkel and we started the company in Abilene originally - just thought I'd ask!

Thanks again - you've been a big help!

 

[Stacyjo5]

Forgot to ask - as far as the Octel goes the only things to change for integration are hardware? If it was connected to a different system all I would need to do is make sure to have the hardware listed above? Is this correct? And if so it looks like the only thing I am missing is the DMID. Does that sound right?

Thanks!

 

[KenMeans]

I am not in the Abilene office right now but i go there alot. We do have a Dmid that we could sell you i will have to check on the price.

Where is your office at is it in abilene ?

Also for the integration you should not have to change the hardware if you use a dmid but you will if you want to use the flt-n's on the system. So you would only need the dmid woth what you have now. You should check in menu 13-7 to make sure that you have rs 232 feature bit on.

We could have someone comeout and look at it or email me direct and we should beable to make some arrangments

Ken Means

http://www.tel-is.com

 

[Stacyjo5]

Our office is in San Antonio now, we were in Abilene from 85 to 89. Thanks for your help! I would appreciate a price on the DMID. I don't have the system in my hands just yet, but I have asked for a printout of the 13-7 menu and hopefully it is on its way!
I am a Nortel tech, PBXs, key systems, callpilots, Mermail etc. So although I can work on Octels I don't know to terribley much about the installation.
Thanks again!

 

[KenMeans]

will do and if you need help we can provide it

Ken Means

http://www.tel-is.com

 

[Stacyjo5]

I got a hold of the printout - looks like it's got what I need - do you see anything wrong with it?

Thanks Again!!

05 JAN 05 08:37:05PM Kinera Inc
KINOCTEL
VPMOD Serial # ........ 48719 Software Rel. ....
Aria 03.10.09-1
Network Serial # ...... 48719 System Type
........... 250
8 - Bulletin Mailbox Y 9 - CSA
Y 10 - InterMail Y 12 -
PowerCall Agent Access
Y 15 - Follow-Me-Forward Y 16 - Call
Detail Recording
Y 17 - Database Retrieval 22 - Forms
Mailbox
23 - Monitor Mailbox Y 32 -
General Line Types
33 - Set Emulation 34 - RS232
Integrations
35 - In-band Integrations 36 - ROLM
Limited
37 - Siemens Limited 38 - 72
Port Option
Y 40 - Information Processing 42 -
Hotel/Motel
43 - DTMF Forms Mailbox Y 44 -
Networking
Y 45 - Enhanced Call Processing Y 46 -
Ability to Reset Passwords
Y 48 - Information Center Mailboxes Y 49 - AMIS
Analog Networking
Y 51 - Octel Index I 52 - Octel
Index II
55 - Conference Mailbox Y 56 - Fax
Processing
57 - Announcement Mailbox 58 - ACP
Integrations
59 - ACP MTA 60 - Skip
Password
62 - Centralized Network Management Y 65 - ANI
Integrations
66 - Fax Delivery Mailbox Y 67 - Global
Message Redundancy

-Continued-






05 JAN 05 08:37:24PM Kinera Inc
KINOCTEL
VPMOD Serial # ........ 48719 Software Rel. ....
Aria 03.10.09-1
Network Serial # ...... 48719 System Type
........... 250
68 - Extension Mailbox Y 73 -
Connectivity
Y 74 - Digital Networking Y 75 - Octel
Admin
77 - System Backup & Restore

 

[KenMeans]

i don't see a yes by rs 232 and you will need that

Ken Means

http://www.tel-is.com

 

[Stacyjo5]

So as it stands, according to this printout this Octel will not work with the Opt 11? If this is the case what would need to be done in order to turn on the RS232 capabilities? Is it a software upgrade?

 

[KenMeans]

If you want to use it on a Nortel you will need a DMID or a FLT-N card. This means that you will need to have feature 33 turned on for set emulation and rs 232 to use the DMID and you would also need those turned on to use the flt-n card.

Can you find out how it was being used before? As I do not see that inband is turned on either

The system is at 3.10 and it may be a no charge item to have the bits turned on. Is you company a Avaya partner if not we can get them turned on




Ken Means

http://www.tel-is.com

 

[Stacyjo5]

No we are not an Avaya partner so I will most likely have to take you up on that one. I am trying to find out when I am going to get it, it would be a lot easier to figure all this out if I had it in my hands!! Thanks

 

[KenMeans]

let me know when you get it

Ken Means

http://www.tel-is.com