nerdherder27
Programmer
Hi man,
I have many question for the configuration multi site ip office scn:
1 you can create hunting groups with users of the various site (on knowledgebase says that you can, right?)
2 the group with the various users is a call center, CCR does not do statistics with multi-site. you know other statistics software ... xima does it?
3 such licenses is sufficient for preferred edition?
4 without the license Advanced I can use the reasons for pause agents?
thakss
I have many question for the configuration multi site ip office scn:
1 you can create hunting groups with users of the various site (on knowledgebase says that you can, right?)
2 the group with the various users is a call center, CCR does not do statistics with multi-site. you know other statistics software ... xima does it?
3 such licenses is sufficient for preferred edition?
4 without the license Advanced I can use the reasons for pause agents?
thakss