Question about trunking

[ReallyRotten]

Hi,

I know virtually nothing about Aspects. Today I was told if I need to find outbound blockage, I have to go to the carrier, not the Aspect PBX. Is this true? I know in the avaya world we go straight to the PBX.

Can someone clarify for me?

Thanks!

 

[arznrchrd]

Can you clarify your definition of outbound blockage? Aspect can go to a PBX or the carrier.

 

[ReallyRotten]

My idea of outbound blockage originates inside of the PBX and not at the carrier level. However having said that, Aspect may be different.

 

[gshadz37]

Do you have access to Director? You can see the number of available outbound trunks, and how many are in use in there. The specific field is called TrunkGrp.num_trks_busy.

Gary