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Question about Queue on Prologix r11

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sostek

MIS
Sep 17, 2004
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I've got a queue setup on my Prologix without the announcement board and vectoring is turned off.

In essence it's a hunt group which I'm fine with. The issue is that callers in the queue hear continuous ringing. Is there any way to supress that or substitute a periodic tone just to let them know they haven't been disconnected?
 
The Queuing option is used to allow callers to line up and wait. You either need an announcement board,or vectoring to allow for queuing with music. There is no other way to set a queue option on the hunt group form

Bob
 
Actually you don't need vectors for music queuing. I set up a device that detects ring and then uses a CD player on repeat to just blast out our music/message. It's on an analog port.

You have to do things very differently on a shoe string budget.
 
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