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Question about IP Agents

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bravosfreak

IS-IT--Management
Nov 5, 2004
31
US
We are using IP Agent, telecommuter mode, as-needed link. The documentation states:

"As-Needed - Most non-call center multimedia users will be administered with this service
link mode. The as-needed mode provides the Enhanced multimedia complex with a
connected service link whenever a multimedia call is answered by the station and for a
period of 10 seconds after the last multimedia call on the station has been disconnected.
Having the service link stay connected for 10 seconds allows a user to disconnect a
multimedia call and then make another multimedia call without having to wait for the
service link to disconnect and re-establish."

Does anyone know if there is a way to reduce the 10 second inactivity timer? We need the talk path to be re-established for every call.
Thanks for your help!
 
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