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Question about avaya server VM communicating with the expansion unit

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Zero6

Technical User
Oct 20, 2016
305
CW
Hi all,

I have an avaya server virtual that connects with an expansion unit that has a E1 card.
Currently the e1 is not connected yet.
The licenses are distributed in weblm

I programmed the IP line (pbx) with web socket server, where the gateway is for example 172.16.150. 60 and the pbx vm is 172.16.150.50.
The out going ID is 99001

In the line of the expansion unit I programmed the same but with the gate way being 172.16.150.50 (pbx) and outgoing ID 99998

When I made a test to see it the expansion unit see the ext and digit, I get incompatible msg and also the expansion unit doesn't see anything coming from the VM pbx

They can ping each on the network

The ARS in the VM pbx, is as follow
Code= 7N;, tel # = 7N, feature = dial, Line group = 99001

The ARS in the expansion unit is as follow

Code = ?, tel# = . , feature = dial, Line group = 99998

Also in the PRI30 have incoming and outgoing id 99998

Does anyone have an idea what I am missing for the expansion unit to see the input of the digits for m the main pbx

 
Why are you programming IP lines in the Server & the IPO?

the ccorect way to add an expansion server is to use the add expansion server opprion

Do things on the cheap & it will cost you dear

Avaya Remote Support Engineer (A.R.S.E)
 
Hi IPGuru,

I have added the expansion ipo, it even has the server license that it gets from main Server.

Or am I understanding you wrong, if so, could you give me an example of what you mean?
 
Hi does anyone have an example on this configuration?
 
Hi Saw this in the trace I made when testing to dial by pressing 0 to dial out to 7377528

9/23/21 2:52:52 PM-869ms Extension = 5048, Digit dialed, Digit = 0
9/23/21 2:52:53 PM-602ms Extension = 5048, Digit dialed, Digit = 7
9/23/21 2:52:54 PM-105ms Extension = 5048, Digit dialed, Digit = 3
9/23/21 2:52:54 PM-554ms Extension = 5048, Digit dialed, Digit = 7
9/23/21 2:52:54 PM-559ms Line = 1, Channel = 1, Line Ref = 1757, Q.931 Message = Setup, Call Ref = 256, Direction = From Switch, Calling Party Number = 5048, Called Party Number = 737
9/23/21 2:52:54 PM-574ms Line = 1, Channel = 1, Q.931 Message = SetupAck, Call Ref = 256, Direction = To Switch
9/23/21 2:52:54 PM-868ms Extension = 5048, Digit dialed, Digit = 7
9/23/21 2:52:54 PM-869ms Line = 1, Channel = 1, Q.931 Message = Information, Call Ref = 256, Direction = From Switch, Called Party Number = 7
9/23/21 2:52:55 PM-197ms Extension = 5048, Digit dialed, Digit = 5
9/23/21 2:52:55 PM-198ms Line = 1, Channel = 1, Q.931 Message = Information, Call Ref = 256, Direction = From Switch, Called Party Number = 5
9/23/21 2:52:55 PM-465ms Extension = 5048, Digit dialed, Digit = 2
9/23/21 2:52:55 PM-465ms Line = 1, Channel = 1, Q.931 Message = Information, Call Ref = 256, Direction = From Switch, Called Party Number = 2
9/23/21 2:52:55 PM-807ms Extension = 5048, Digit dialed, Digit = 8
9/23/21 2:52:55 PM-808ms Line = 1, Channel = 1, Q.931 Message = Information, Call Ref = 256, Direction = From Switch, Called Party Number = 8
9/23/21 2:52:56 PM-821ms Line = 1, Channel = 1, Q.931 Message = ReleaseComplete, Call Ref = 256, Direction = To Switch, Cause Code = 1
9/23/21 2:52:56 PM-824ms Extension = 5048, State = Incompatible
9/23/21 2:52:56 PM-824ms Extension = 5048, Button = 1, Idle
9/23/21 2:53:10 PM-649ms Extension = 5048, Switchhook, Status = On
9/23/21 2:53:10 PM-650ms Extension = 5048, State = Busy Wrap Up
9/23/21 2:53:12 PM-651ms Extension = 5048, State = Idle
 
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